Director of Operations

THE OPPORTUNITY

The Director of Operations is charged with operationalizing and managing the medical cannabis pharmaceutical processing facility in northern Virginia. The Director of Operations will lead operational teams, including sales operations, purchasing, inventory management, light manufacturing, production, and fulfillment. The Director of Operations must be willing to get their hands dirty and contribute at all operational levels, train and nurture team members and provide operational guidance and metrics to the executive team.

• Recruit, hire and train sales operations, purchasing, warehouse, production and fulfillment teams
• Set operational goals, compare performance to goals, and adjust goals as needed
• Assess current SOPs, identify opportunities for improvement and implement solutions
• Manage automation equipment assets, including procurement, installation, performance optimization, and routine maintenance
• Ensure adequate PAR level inventory for all SKUs and timely order fulfillment
• Build strong vendor relationships and reduce costs wherever possible
• Monitor gross margin for all SKUs and provide accurate reporting and forecasting of material costs
• Manage and report on key operational performance indicators
• Coach, mentor and provide feedback to team members
• Analyzing goals and metrics helping set comprehensive goals for performance and growth
• Design and implement plans related to operational efficiency
• Explore opportunities associated with scaling a B2B marketplace including, but not limited to shipping solutions/distribution, payments, advertising and marketing
• Establish policies that promote company culture and vision
• Maintain strong knowledge in the rapidly developing regulatory/legislative structures of the cannabis industry across all territories.

EDUCATION & EXPERIENCE

• Bachelor’s degree in Management or any related field required; MBA preferred
• 8+ years of experience, including 5+ years of management experience
• Proven ability to manage all operational aspects of a company in a similar industry (cannabis, craft beer, food & beverage, natural household goods, etc.)
• Proven ability to lead a team to meet quotas
• Ability to quickly get up to speed and identify critical issues to develop and execute a go-to-market strategy
• Design and implement business strategies, plans, and procedures with exposure to legal counsel/documents, new teammate hiring and a wide range of vendors/consultants
• Ability to both work and lead a room, instilling excitement, positivity and a clear path to success, leading teammates to new levels of performance and dedication
• Experience in fundraising, e-commerce or SaaS-enabled marketplaces is a plus
• Knowledge and experience in the medical cannabis industry preferred
• Excel in fast-paced start-ups, excited by a rapidly changing industry
• Must pass a drug test and criminal background check

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule; May be requested to work additional time, as business demands require
• An environment with moderate to loud noise level

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Dalitso is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

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