Change Manager – Vice President

Company: MUFG
Location: Charlotte, NC

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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Responsible for leading all aspects of a strategic regulatory, and cross-organizational initiative related to time-bound regulatory commitments. Program focuses on various aspects of establishing an Information Risk Management “Framework” at the New York branch of Mitsubishi UFJ Trust and Banking Corporation (MUTB), an entity within the Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups, and ensuring execution of the Framework from planning through operationalization, including establishment of an evidence-based, balanced operating model and structure to demonstrate “business as usual” (BAU) repeatability and consistency.

This role reports to the MUFG Americas Risk Management (ARM) Change Office, a group within the Office of the Chief Risk Officer (CRO).

You are responsible for planning, managing, directing, developing and implementing complex business initiatives within the ARM organization. This role is focused on execution and delivery of high priority (non-IT) initiatives sponsored within ARM. The Change Manager will ensure projects within the program are effectively sized from a costing and schedule perspective, resourced for effective execution, delivery, and drive execution of the initiatives while identifying and leading interdependencies across other strategic enterprise initiatives, and business lines.


Major Responsibilities:

You lead complex/critical projects with enterprise-wide applicability, and executive and senior management, and regulatory visibility.

Accountable for all aspects of project management oversight, including day-to-day operational and tactical aspects of project execution to ensure: on-time, quality delivery of critical path activity; risk and issue management and reporting; partner identification and inclusion; project status reporting; meeting initiation, coordination, and facilitation, and ongoing status reporting

May collaborate with third party (consulting services) resources, both acting as, and working with business and practice area subject matter authorities

Lead scope and schedule within and across project and program boundaries, and observant of other enterprise-wide initiative’s impact and alignment with project/program objectives. Adhere to prescribed project management methodology, including required artifact creation, toll/phase-gate review and approval, and formal change management process adherence.

Develop and deliver management and strategic project/program-related presentations as needed, and provide feedback for process improvement, program enhancements, and strategic alignment with business and/or other programs goals and objectives.


Other Responsibilities:

Apply a structured methodology and lead change management activities Assess the change impact, and create and complete change management assessment, and remediation strategy, including identification and management of anticipated resistance

Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.

Engage and support and senior leaders, and other key stakeholders within the organization, Define and measure success metrics to manage partner expectations, and monitor change progress

Coordinate efforts with other specialists, Evaluate and ensure user readiness and Contribute to, advance, and facilitate the strategy and goals of the ARM Change Office

Qualifications:


Qualifications

Eight to ten years project/program management experience in banking and/or financial services industries, with strong strategic management and planning expertise, and emphasis in large scale regulatory change events.

Fully conversant on issues and current trends related to the banking/financial services industry’s products and services, and regulatory environment.

Aptitude to prioritize and analyze both objective and subjective product and/or service characteristics along with associated target values.

Ability to identify excessive cycle time, and associated dollar/opportunity cost, and develop alternative courses of action associated with critical-path activity through-out the project life-cycle.

Ability to identify and articulate in writing, emerging risks, and proposed mitigation plans, and describe and document issues, and associated remediation plans, utilizing quantifiable risk-rating, and issue management probability and severity scale.

Ability to set and develop strategic goals and techniques for project execution, and effectively communicate both to all project team members.

Proven communication to audience with diverse backgrounds (front line business units including information technology, risk management and compliance, internal audit, state/federal regulators) through effective and clear presentations, writing skills and excellent communication strategies.

BA/BS degree or equivalent work experience; Project Management Professional (“PMP”), or advanced degree preferred


Other Key Competencies and Skills
:

Critical thinking skills, and ability to self-identify, and effectively review and challenge process and product deliverables prior to submission for review and/or approval.

Solid understanding of project management principles (PMI/PMBOK) and experience working on large-scale, non-IT, regulatory driven change events.

Excellent problem-solving and root cause identification skills, with capability to think creatively (i.e., in an unexpected way, have excellent judgment, and be able to work in a challenging environment to propose, and then deliver “non-text book” solutions)

Flexibility and adaptability; able to work in ambiguous situations within the constraints of scope, schedule, and cost. Strong organizational and time management skills with ability to function in a fast- paced environment.

Demonstrated ability to communicate (verbally and in writing) effectively, at all levels of personnel in the organization. Efficient and effective team management and conflict resolution skills (i.e., managing up, down, and across organizational hierarchies)

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.