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Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
The role of a Scrum Master at Allstate Benefits is to guide and coach all stakeholders and participants involved with a scrum delivery ensuring the scrum ceremonies are executed correctly and that the team lives by the values and practices of scrum and agile within the Allstate Agile environment.
The Scrum Master will serve their scrum team(s) by ensuring that impediments to progress are removed while proactively collaborating with product owners and other contributors to understand thoroughly the backlog items, sprint and release objectives and the activities / dependencies required to deliver the agreed upon sprint deliverables.
The Scrum Master upholds, defends, coaches and mentors the agile practices and values. They are responsible for guiding the development of an agile team into a self‐organized, effective, development unit with a sustainable cadence. They ensure correct and timely execution of all scrum ceremonies such as Sprint Planning, Release Planning participation, Daily Stand-Ups, Stakeholder Demos, Sprint Retrospectives, and other related Agile meetings. The Scrum Master also guides Product Owners in developing, maintaining and grooming a Product Backlog, and identifies and manages dependencies. They review reports, analyze data and provides feedback to their teams in support of continual improvement efforts. They provide metrics and status to senior management and accurately represent status of the Scrum Team(s).
Key Responsibilities
- Cultivate self-organizing, high performing teams through servant leadership and mentoring.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Guide new and existing teams through the ‘Forming, Storming, Norming, and Performing’ stages to reach and maintain a ‘High Performing’ status
- Encourage, support, and guide continuous improvement of the team, its products and processes.
- Resolve conflict through arbitration, negotiation, reasoned discussion, or escalation.
- Willing and able to identify problems, impediments, dependencies, and other team dysfunctions, and then facilitate quick resolution.
- Promote a safe environment where problems can be raised without apprehension, and with an emphasis on problem solving.
- Proactively ensures that the development process is enabled by scrum/agile practices
- Assessing maturity of the scrum team; coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
- Upholds, defends, coaches and mentors agile values as expressed in the Agile Manifesto.
- Works with one or two scrum teams.
- Maintain a close working relationship with Product Owners.
- Able to work with and represent a wide variety of stakeholders that need to work with the team.
- Ensures correct and timely execution of all scrum ceremonies such as Sprint Planning, Release Planning, Backlog Grooming, Daily Stand-Ups, Sprint Demos and Sprint Retrospectives
- Guides Product Owner in developing, maintaining and grooming Product Backlog
- Removes impediments/blockers in order to keep teams highly productive
- Helps the team identify and manage dependencies with other internal or external teams
- Provides metrics and status to senior management within Allstate Benefits status reporting structure
- Skilled at creating a fully transparent development process that the teams embrace and all stakeholders gain visibility on how the backlog is being depleted to meet customer goals
- Excellent presentation and facilitation skills
- Experienced in developing close working relationships with all levels of management, especially the functional managers
- Be an active participant in the greater Allstate Agile community, collaborating with other Scrum Masters and Agile Coaches throughout Allstate to leverage the enterprise ecosystem
Job Qualifications
- College Degree preferred
- Scrum Master certification required
- 3-5 years Agile Scrum master experience
- Experience with Insurance industry, particularly Voluntary Benefits (Preferred but not required)
- Effective written/verbal communication and facilitation skills
- Strong consultative, customer focus mindset
- Solid knowledge of Jira
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life – including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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