Head of National Accounts – Coffee Service

Department: Sales, Coffee Service Division (CSD)

Reports to: Vice President Coffee Service (CSD) Sales

Summary

Reporting to the Vice President of Coffee Service Division (CSD) Sales, this position is responsible for creating and implementing sales strategies in order to acquire new National accounts that align with the Company’s Brand and premium market position.

This description is not intended to be construed as an exhaustive list of responsibilities, duties, or skills required for the position. This job description may be changed or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned.

Duties and Responsibilities

Essential:

• Develops and executes strategic sales plans in order to meet or exceed CSD revenue and profit objectives.
• Directs the prospecting and acquisition, of all CSD national/major account through National Account Sales team.
• Responsible for building, developing, and retaining talent necessary to drive a high-performance team, along with ensuring succession planning is in place
• In collaboration with Marketing, develops sales and marketing strategies to achieve volume, revenue, and EBIT goals.
• Assists with the development of the company 5 year strategic plan, the annual operating plan, and all major promotions.
• Actively participates in full-cycle contract negotiations on behalf of the Company.
• Creates measures of success for sales team and ensures profitability and sustainability of accounts.
• Oversees the activities of the CSD national account sales team, including but not limited to, participating in sales calls, national account setup, analyzing and controlling department expenditures, preparing sales reports, implementing process improvements, participating in trade shows, etc.
• Analyzes industry/consumer trends, along with competitor activity and makes recommendations as needed to evolve CSD sales and marketing strategies, product offerings, or services provided.
• Works collaboratively with cross-functional teams to ensure a shared and supported sales vision and alignment to strategic objectives
• Works closely with the National Accounts Business Development team to ensure proper transition of new accounts for ongoing service and maintenance
• Supports on-going key initiatives to accelerate the Company’s progress while driving performance efficiencies

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications Description

Education and Experience

• Bachelor’s degree from an accredited college/university and minimum 10 years of relevant, progressive CPG sales experience
• Proven track record creating and implementing sales strategies that increase sales and profitability
• Proven track record in understanding and managing the value of a brand.
• Advanced negotiation skills and experience with landing high exposure accounts
• Demonstrated skill in developing and implementing effective sales strategies
• Must be a strategic and collaborative leader with the ability to set clear priorities and pathway to success
• Experience in developing effective variable sales compensation plans
• Demonstrated ability to prepare and conduct executive business reviews and presentations

Travel Time Must be able to travel up to 40% of the time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

While performing the duties of this job, the employee is :

• Occasionally required to use hands to finger, handle, or feel and reach with hands and arms; stand, walk; climb or balance; stoop, kneel, crouch and/or crawl;
• Occasionally required to lift and/or move up to 25 pounds; regularly required to lift and/or move up to 10 pounds; and regularly required to sit, talk and hear.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office Environment: Most of the duties of this position will be perform inside an office environment. The noise level in the work environment is usually quiet.

Our Values

Employees should demonstrate behaviors that support established company values.

Our People We are a high performance company with emphasis on teamwork and employee care.

Our Integrity We have the courage to always do what is right.

Our Customers We have a personal commitment to provide exceptional products, services, and solutions.

Our Safety We champion safe behaviors for ourselves, our fellow employees, and our community.

Our Brand Everything we do has to be as good as our coffee.

We offer a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off, employee assistance program, and educational assistance. Community Coffee and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law.