Head of IT Infrastructure Vendor Management,

Description

• Develop and sets the strategic direction for global IT vendor management and champion the execution whilst innovate vendor management within IT, lead, manage and monitor strategic vendor partnership toward mutual effective, cost-minded and innovate partnerships.
• Drive performance and optimization of the vendor services to meet established corporate priorities and to drive alignment with the IT vision and execution and provide leadership to all Infrastructure functional areas.
• Lead the design of vendor performance metrics as a base for the further professionalization of vendor management for strategic and core vendors and oversee that vendor driven or supported implementations throughout the IT Infrastructure organization are efficient and effective.

• Set strategic direction for the vendor management organization aligned with the technology strategy and lead the build a roadmap for end-to-end technology vendor management including associated tools, processes and governance.
• Champion strategic Infrastructure vendor partnerships and implementation
• Work at the leadership level to Influence and drive change across IT, Leads in a matrix environment across all the divisions and functions of IT Infrastructure
• Define plan to build core capabilities focused on vendor segmentation, categorization, contract renewals and spend analysis resulting in action plans to streamline processes and control overall vendor costs for the short and for the long term.
• Lead the change management and implementations of goals of vendor management and monitor the achievements within the strategic vendor partnerships
• Oversee development and implementation of Vendor Governance processes.
• Provide leadership to the continuous process of maturing the supplier relationship management function within all IT Infrastructure and functions.
• Advocate for open communication across the strategic vendor partner(s) by representing the voice of the customer to the vendor partner(s) and by representing the voice of the provider to IT Infrastructure with an emphasis and focus on optimizing functional relationships and operational performance
• Lead the role and responsibility definitions and build sustainable partnerships with corporate and IT Third Party Risk Management, Procurement, Legal, Enterprise Risk Management and the rest of technology. Lead the development of a strategic framework for governance processes to optimize the partnerships
• Oversee and manage the financial viability of third-party vendors and proactively manage vendor risk.
• Develop and implement governance and performance management functions across all capabilities (i.e. driving/tracking metrics, vendor performance management, etc.)
• Promote an environment of transparency and consistency across strategic partners and between partners and IT Infrastructure
• Lead the evolution of the Infrastructure Vendor Management organization by ensuring process change efforts are implemented effectively and accurately across departments
• Initiate the development of the consolidated IT Infrastructure financial plan regarding vendor management, and monitor execution of the department against financial plans.
• Provide insights and regular update on Infrastructure vendor relationship
• Provide industry insights, analysis and regular vendor related updates to IT Infrastructure Leadership, senior management and broader IT community regularly

Qualifications

• Bachelor’s degree required
• 10+ years of experience in large corporate environment preferably financial services industry
• 10+ years of experience driving end-to-end vendor management capabilities and or similar programs
• IT Industry knowledge
• Innovative and results orientated, with a focus on service and customer centricity
• Proven ability to build vendor management teams and processes across large-scale organizations
• Demonstrated success in contract management, vendor spend analysis and continued success in controlling and driving down vendor costs
• Utilized a broad understanding of vendor management solutions and advanced knowledge of IT industry trends and methodologies to advance the organization’s IT performance and operations across multiple domains
• Ability to recruit, motivate, and manage a team of professionals
• Innovative problem solver and strategic thinker, along with strong business acumen and analytical capabilities
• Strong change management capabilities
• Strong Executive leadership skills; collaborative partner able to influence and drive accountability across organizational and domain boundaries
• Solid knowledge of procurement systems / processes / tools, with expertise in project mgmt. principles & techniques
• Working knowledge of IT contracting and contract writing familiarity
• Strong presentation and excellent interpersonal and presentation / communication skills

Job

:Infrastructure Build

Primary Location

:Massachusetts-Dorchester-2 Morrissey Boulevard – 06367 – Columbia Park

Organization

:Technology (5900)

Schedule

:Full-time

Job Posting

:Dec 11, 2019, 2:21:37 PM