Head of Creative Design

Head of Creative Design

Innovate the way we work

As the Head of Creative Design, you will set and manage the creative vision and design strategy for Institutional Marketing and translate it into tactical execution. Partner with design leaders across Vanguard as well as external agencies and consultants to evolve the brand design strategy and ensure appropriate translation to Institutional audiences.

Define the Institutional Marketing design organization, its objectives, and its processes, with ultimate responsibility for the caliber of the creative product. Partner with Head of UX and R&D, Head of Editorial, and other leaders to ensure creation of relevant and cohesive customer experiences. Manage and guide the work and careers of designers through mentoring, training, and motivating the staff.

In this role you will

• Hires evaluate, and supervise crew. Provide guidance and training as necessary to develop crew. Set performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Expertly manage design system of large-scale program-level initiatives and marketing campaigns. Partner with teams across the enterprise in defining and communicating the design direction.
• Work in partnership with cross-divisional teams and senior leaders. Take into account every aspect of the client experience, with business and marketing goals, to coordinate and deliver a creative vision to the highest possible standards. Has advanced knowledge of HCD, Agility, and Lean principles, visual design, user behavior, and Vanguard’s brand.
• Establish and maintain design consistency, standards, and accuracy on all projects. Ensures implementation of standards within design group.
• Expertly presents design solutions to senior management, project teams, partners, and stakeholders. Ensure the success of the strategy and the ability to champion the best possible client experience.
• Develop and leverage a professional network across the enterprise to foster collaboration within the department to support department-wide initiatives, and to improve the ability of the department in resolving issues.
• Train and mentor junior staff in best practices of client experience design. Provide guidance, training, and motivation.
• Participate in special projects and performs other duties as assigned.

A design experience that delivers

Institutional Marketing is in the midst of a unique transformation. The Institutional Marketing leadership team, along with business partners across the enterprise, have spent the last several months designing a brand new future state organization focused around Agile marketing principles. Why are we transforming? We have a goal as a department to become a strategic partner to the IIG business and drive results using data-driven decisions and innovative marketing capabilities. This is an extremely exciting time to be joining marketing. We welcome your experience, expertise and ideas!

What it takes

• Minimum eight years related work experience.
• Undergraduate degree or equivalent combination of training and experience in a creative or technical field. Graduate degree preferred.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.