Staffing Manager

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Company: Home Care Assistance
Location: Encinitas, CA 92024

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Home Care Assistance Cardiff, CA is seeking an experienced Staffing Manager to join their Team!

The Staffing Manager staffs cases, hires & trains our caregivers, oversees their work and performs site visits to assure employee & client satisfaction.

We are a dynamic small team in a fast-paced environment so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably within the home care or other healthcare related field. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.


Responsibilities include:

  • Answering & triaging calls from caregivers, clients and prospects

  • Opportunity to use and further develop skills / expertise team-based culture (“what we can achieve together”)

  • Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments

  • Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies

  • Ability to do on-call rotation for after business hour calls and scheduling modifications

  • Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions

  • Recruiting, screening, interviewing, hiring of caregivers and performing employee trainings and orientations

  • Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities

  • Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees

Requirements of this role:

  • Staffing, recruiting and training experience within the home or health care industry preferred

  • Excellent verbal and written communication skills

  • Quick learner, detail oriented and resourceful

  • Tech savvy, comfortable with heavy email, spreadsheets, Microsoft Office & Google products

  • Comfortable with text messaging

  • Must be a problem-solver and be a team-player

  • Self-starter and able to shift gears at any given time

  • Ability to have fun while working in a fast-paced environment!

  • Prior Home Care experience a plus!

Perks of being on our Team:

  • Opportunity to be a part of an Award Winning and Growing company!

  • Opportunities for change and new things to learn

  • Competitive base salary

  • 401k with a company match

  • Health Benefits

  • Company paid life insurance

  • PTO and sick days

  • Company sponsored cellphone and laptop

  • Supportive, fun team-work environment and more!

Home Care Assistance is the leading consumer health company in the in-home care industry with nearly 10,000 champions of aging well serving older adults across North America. The Company is recognized for its precision wellness and cognitive health platform and integrated partnerships with premier healthcare organizations. HCA is the official caregiving partner of the Women’s Alzheimer’s Movement and producer of an award-winning healthy longevity book series. For more information, visit homecareassistance.com


If this sounds like a great match, apply today! We’d love to hear from you!