Marketplace Management Director

Job Summary:

Retailers and premium brands are transforming their strategies, driven by e-commerce and changing consumer expectations for how products are discovered and fulfilled. Premium brands are faced with a range of strategic and tactical decisions about how their distribution needs to transform to protect the integrity and value of their brand.

Netrush is a preferred e-commerce retailer for premium brands on the Amazon Marketplace and our partnership success depends on advice and execution by our teams.

The Marketplace Management/Brand Control Director will lead a team of marketplace analysts with brand control expertise. You are a change manager. You understand the challenges of gray market selling and you know that reactive approaches have limited success. The Director will act as a seasoned advisor to brands, create buy-in for robust brand control strategies, and advise brands on how to remap distribution chains for success on Amazon.

Key Responsibilities:

The team of Marketplace Analysts support several key aspects related to our brand partnerships, including:

• Monitoring data related to e-commerce marketplace listings
• Measuring the effectiveness of brand strategies including standard key performance indicators
• Brand-facing communication and a key part of the account management team
• Providing data and analysis to support business development due diligence
• Identifying challenges and working with teams to find solutions

The Brand Control Director will support Marketplace Analysts on:

• Team management
• Defining a consultative approach to engaging with branded manufacturers on distribution practices that support brand control including assessment, analysis, strategy, and execution
• Provide thought leadership on the topic of e-commerce brand control
• Highly focused on improving specific key performance metrics
• Drive best practices across team members
• Coaching the team on communication, analysis, reporting, and decision-making
• Continuously improve current standard operating procedures (SOPs)
• Lead the development of new processes as needed
• Report to senior leaders on key performance metrics related to marketplace analysis

Basic Qualifications:

• Working with senior teams on the business case for change
• Client based consulting experience presenting to senior leadership teams
• Excellent organizational, interpersonal, and communication (written and verbal) skills
• Experience working with senior level cross-functional teams on strategy
• Excellent coach and team leader
• Critical thinking and problem solving
• Able to work in a fast paced and collaborative e-commerce environment
• Ability to work independently and actively participate within teams
• Ability to deal with ambiguity and work cross-functionally with a wide range of employees with different skill sets

Preferred Qualifications:

• 6+ years of professional experience managing a team
• Experience helping brands control grey market distribution on Amazon
• An understanding of e-commerce economics
• Working with senior teams on change management

Compensation and Benefits:

• Competitive salary with bonus potential
• Health, dental and vision benefits
• Dependent care FSA
• PTO accrual and holidays
• Traditional 401(k) option
• Udemy for Business subscription
• Open and collaborative work environment
• Fitness center

Physical Demands and Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and filing cabinets. All workstations come equipped with sit/stand desks.

**Applicants must successfully pass a background check prior to first day of employment **

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