Job Description:
Job Description
Manages large projects from initiation through implementation for a major operations segment, product line(s) or multiple operations units that may be regional or national in scope. Directs the research of existing operations, procedures, workflow, product and service requirements. Manages the analysis of assembled data to define problems, which would include cost/benefit analysis and scope of the project. Decisions made during the project may have significant impact affecting more than project area. Works directly with senior management of the operations area to set strategic direction of the project. May be required to interact with management outside of operations area, including negotiation with vendors/consultants on contractual issues such as services, bids/fees and delivery timetables. Has direct management responsibility for the project team and budget. Requires an in-depth knowledge of the bank and overall operations environment so that project impact is well defined.
Role Description
Payoff and Payment Senior Manager in Plano, TX within the Borrower Cash Operations group of Mortgage and Vehicle Servicing Operations (MVSO).
Required Skills:
- 5+ years of Mortgage Operations or Servicing experience with a focus on cash transactions
- 3+ years managing a staff of 20 or more direct/indirect reports
- Knowledge of capacity modeling
- Proven leader with strong interpersonal skills
- Strong MS Office skills – Excel, PowerPoint, Outlook, Word,
Desired Skills:
- Project Management experience (Agile is a plus)
Shift:
1st shift (United States of America)
Hours Per Week:
40
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