Governance & Projects Analyst, COO Office

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Overall Responsibilities

Support the Senior Manager Governance & Projects, and the Regional COO, Americas on the management and execution of multiple projects as prioritised by the COO office. Also support on any initiatives that contribute to business execution improvements and efficiencies. These include but are not restricted to:

• Support the Regional COO and frontline teams with execution management across various client related processes.
• Assisting with Project Planning, Delivery, and Tracking: Assist with the delivery of action plans related to the initiative on time and within budget while adhering to organisational quality and governance standards.
• Work with stakeholders to build, maintain and review all project plans and schedules on a periodic basis.
• Assist with the management of all related Working Groups.
• Ensure timely, accurate, informative and complete reporting as required by the relevant governance forums.
• Maintain the document library related to the projects.
• Support the Regional COO Americas management of risks and issues.

Processes Mapping and Execution Management

• Map the client’s onboarding life cycle in conjunction with the relevant stakeholders.
• Work with Global banking teams to aid execution management over multiple client lifecycle processes.
• In coordination with the Senior Manager, COO team, evaluate opportunities for execution improvement in the lifecycle.
• In conjunction with first line process owner(s), ensure that the project deliverables have been assessed against the processes and control environment defined under the Operational Risk Framework (ORF) process universe.

Communication/ Reporting of Projects and Initiatives

• Assist with the analysis and production of management information on regular cycles as required.
• Perform regular updates on the project action plans and governance information, using it to manage workflows in a proactive manner, and provide information that facilitates informed and timely management decision making.
• Communicates status (including action plan risks and issues) to the EA COO team as and when required.
• Create presentations and slides that facilitate the review of the project workflow and decision making at the relevant governance functions.

Project Governance, Process and Standards

• Ensure all project plans are delivered according to SCB Governance requirements, demonstrated by no issues of non-compliance, or tailoring is performed with appropriate sign off received before process implementation.
• Champions standards and takes corrective action when they are being breached, escalating to the Americas COO, relevant governance forum or functional leadership if needed.
• Assists with the fact checking information.
• Provides effective coordination and timely minuting of the various project forums.
• Manages the configuration of project artefacts, ensuring they are up to date
• Create and maintain a clear log of project related risks and issues that can be linked to structured, clearly articulated deliverables.

Regulatory & Business conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Bachelor degree from an accredited institution or equivalent experience.
• 2 – 4 years working experience in Financial Services, Banking, or Regulatory environment.
• Previous experience in project management support and working with senior stakeholders
• Understanding of client life cycle processes, and standard chartered systems is an advantage.
• Strong interpersonal and excellent written communication skills, ability to liaise effectively with key internal senior stakeholders across various levels in the organization
• Proficient analytical and quantitative skills
• Excellent organization and process management skills
• Proficient computer skills, including Excel, MS Projects and PowerPoint with an ability to manage and transform data into valuable analytics.
• Ability to prioritize, show strong attention to detail, work to tight timeframes and manage multiple tasks
• High level of integrity, ambition and ability to adapt to changing environment and priorities
• Master of core competencies including critical thinking and analytical skills, stakeholder management, communication, self-management, project / task management, and ethics and integrity.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages.