Job Summary
Description:
THE CFS PROJECT IS A PROJECT WITHIN THE DEPARTMENT OF SOCIAL SERVICES (DSS). THROUGH THIS PROJECT, DSS DEVELOPED AND IMPLEMENTED A NEW CHILD SUPPORT SYSTEM. DSS REQUIRES PROJECT MANAGEMENT SERVICES TO MANAGE ON-GOING OPERATION AND MAINTENANCE TASKS RELATED TO THIS NEWLY DEPLOYED SYSTEM.
This position will work collaboratively in a leadership position with the CFS team and will perform the following:
- Using the PMI project management principles, leads the CFS Agency team in efforts to manage, coordinate and oversee a vendor team that provides on-going system Operations and Maintenance (O&M) services for the new Palmetto Automated Child Support System (PACSS).
- As the Project Manager, leads initiatives across multiple functions and teams by planning, directing, and coordinating to the project objectives with consideration for risk.
- Plays a leading role in managing the agency’s formal application change management process; ensures that requests for application changes are vetted and prioritized; manages these changes throughout the entire software development life cycle.
- Works with State and Vendor project teams to ensure that reported system defects are properly documented, triaged, prioritized and resolved; Working with the vendor team, manages these code changes throughout the software development life cycle.
- Working with state and vendor team resources, ensures that an accurate project schedule, detailing all approved work, is properly updated and maintained.
- Develops and delivers monthly management reports showing progress of work against the approved schedule
- Provides state project team with guidance and instruction to collect needed data and metrics for these reports
- Presents progress report findings to DSS executive management
- Plays a leading role in developing plans and process for system O&M knowledge transfer from vendor team to State team member.
- Works with management and other Project Leaders to continually identify and implement organization-wide process improvements
Required Experience and Qualifications
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
(SEE BEELINE DESCRIPTION)
- 5+ years’ experience as a project manager using PMI project management methodologies, in significant portion of which must be related to large system development and implementation for a public sector/government entity.
- 5+ years’ experience in information technology including computing, telecommunications, printing, data storage, data transmission etc.
- Large scale production system implementation experience.
- Knowledge of generally accepted system architecture, project management and supervision principles and practices.
- Ability to plan, organize, instruct, and review the work of a large team.
- Ability to communicate (orally and written) effectively with technical, non-technical staff, customers/stakeholders (State and Federal) and executives.
- Ability to communicate effectively with information technology staff.
- Strong analytical and problem-solving skills
- Detail-oriented and highly organized
- Strong presentation and communication skills
- Self-motivated driver able to make progress despite obstacles
- Strong servant leader able to lead and work with multiple diverse roles and personalities
- One or more related certifications such as Project Management Professional (PMP)
- PROFICIENT WITH TFS, MICROSOFT PROJECT, SHAREPOINT
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
(SEE BEELINE DESCRIPTION)
- Experience related to Child Support Enforcement system design and development and/or knowledge of the Child Support Enforcement program’s mission and objectives.
REQUIRED EDUCATION:
- A bachelor’s degree
REQUIRED CERTIFICATIONS:
- One or more related certifications such as Project Management Professional (PMP)
Job Type: Full-time
Salary: $70.00 to $74.32 /hour
Experience:
- construction: 1 year (Preferred)
Education:
- Bachelor’s (Preferred)
License:
- Project Management Professional (PMP) (Preferred)
Benefits:
- Health insurance