Janitorial Project Manager

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Company: ISS Facility Services, Inc.
Location: Kansas City, MO 64132 (Marlborough East area)

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Job Title


JOB DESCRIPTION: PROJECT MANAGER


PRINCIPLE DUTIES

Responsible for the day-to-day operation and administrative activities to ensure conformance to

contract requirements. Develops and implements cost control measures and level of service standards to

ensure compliance with customer specifications/contract requirements for assigned building. Oversees

inspections, quality control measures, and the inventory control of equipment and supplies for the assigned

building.

Essential Duties include coordinating service activities for assigned building. Ensure that services are performed as contracted and at the intended profit margins. Control supplies, equipment, and personnel necessary to meet customer specifications. Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns. Manage the company’s quality control monitoring and

safety programs at the assigned buildings. Conduct quality of service inspections at assigned buildings.

Attend ISS training workshops when scheduled. Develop operational improvement plans and implements

process changes within assigned buildings. Attempt to increase revenue by ensuring the Supervisors

are looking for ways to provide additional or periodic services to the customers.

Ensure compliance with company policies and procedures and all federal, state, and local government

regulations. Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner. Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.

Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and,

when applicable, correct any payroll discrepancies. Work with District Manager to develop an action plan for

all invoices that are outside of the contractual parameters. Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings. Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees. Perform other duties as assigned.


REQUIREMENTS

  • High School diploma or equivalency preferred
  • Prior experience in facilities services preferred.
  • Strong knowledge of MS Office, Excel, PowerPoint and Access knowledge is a plus
  • Ability to read and understand standard business documentation (e.g. contract language)
  • Proven ability to work on several projects simultaneously and under tight schedules
  • Must be a team player and committed to working in a quality environment.


Other

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time.

ISS Facility Services is an Equal Opportunity Employer that promotes a diverse workplace.