Homeowner Association Property Manager

Company: Kunkel Wittenauer Group, Inc

Title: HOA Department Property Manager

Job Status: Full Time

Starting Salary: Dependent on experience and licensing

General Overview:

• Kunkel Wittenauer Group is a full service Real Estate company specializing in Commercial and Residential Sales, Leasing, and Property Management and Homeowners Association Management. We currently manage 900+ single-family homes, condominiums, duplexes and apartments; 30+ commercial suites as well as 70+ Homeowners Associations. The fun and fast paced environment is one of team member empowerment, innovative, strategic thinking. We are strong believers in providing proactive communication, with excellent and timely follow up. Our employees are our key to building long lasting and rewarding relationships with our clients and customers.
• Mission: Kunkel Wittenauer Group’s mission is to provide the highest level of service, and act as a true partner with all clients in buying, selling, leasing and managing properties.
• Vision: Kunkel Wittenauer Group’s vision is to be the most trusted name in commercial real estate and residential property management in the Metro East.

Key Duties and Responsibilities:

• Oversee and manage day to day operations of associations consisting of condos, villas, and single family homes
• Work closely with Board members, homeowners, and vendors to include but not limited to:
• Responding to phone calls and emails from within 24 business hours
• Manage all issues acting as a liaison between Boards and homeowners and vendors
• Review, and Submit monthly financial reports to Boards
• Create and submit monthly newsletters to Boards and homeowners
• Resolving association issues and complaints

• Assist Accounting Department with/by:
• Review and authorizing payment of invoices
• Collection of Assessments, user fees and other receivables
• Establish and maintaining Checking, savings and other accounts
• Payment of Association bills in accordance with board approved budgets.
• Provide Financial Statements to the Association’s board and members
• Provided the information needed to prepare annual tax returns and reports.

• Administrative duties:
• Research of Annual operations budgets and long-term budgets for capital improvements for Board review and implementation.
• Reserve Study and long term planning of association assets
• Renewing association annual corporation filings
• Pool license renewals
• Review existing vendor contracts annually and secure two to three competitive bids for all site services. Present to Board with cost and service analysis

• Assist Maintenance Department with/by:
• Routine and Preventative Maintenance of Association assets
• Monitoring of contracted third party vendors
• Supervision of capital improvement projects

• New Board on boarding
• Responding to associations requesting new management services
• Meeting preparation and execution to include, but is not limited to:
• Letter drafting and final approval from Board
• Meeting Agenda preparation and approval from Board
• Reserving meeting spaces
• Updating meeting info into software program
• Tasking and follow up in timely fashion to provide information to Boards 5+ business days in advance
• Preparing and invoicing mailings – tasking Administrative Assistant to do
• Attending budget and annual association meetings, often scheduled evenings and some weekends
• Reporting minutes at meeting
• Ensuring the Board is following Roberts Rules of Order in meeting structure
• After meeting follow up to execute tasks needing completed timely

• Contract, Covenant and Restriction enforcement
• Regular inspections of Association assets (performed by one team member)
• Monitoring of violations (performed by one team member)
• Advise the board for association governance
• Select an attorney, an auditor, insurance agent and other professionals for the association
• Indenture Enforcement
• Processing and monitoring of Association Architectural Requests (review)
• Ensure adequate insurance coverage, as required by the bylaws and local governmental agencies
• See that the association is protected for the acts of all parties with fiscal responsibilities

• Maintain all association records in software program as well as paper files
• Provide leadership and consulting with the board on best practice with regard to the management and oversight of the community;
• Manage Department, along with 3-5 employees
• All other duties as assigned

Requirements and Qualifications:

• Understanding of how an Association operates
• Understanding and interpretation of legal documents and governing documents and Illinois Acts
• Good at conflict resolution (people skills)
• Understands basic Accounting
• Work flex/overtime – evenings and weekends
• Time Management skills
• Office administration skills (filing, records maintenance, organized)
• Knowledge of or ability to learn software program (Rent Manager)
• Good communication skills – verbal and written
• Good grammar and ability to structure letters and emails
• Valid drivers license
• Ability to stay organized with day to day tasks, as well as run an organized and efficient meeting
• Willingness to obtain a Leasing Agent or Brokers license with State of Illinois

Job Type: Full-time

Experience:

• Association Management: 3 years (Required)

License:

• Real Estate License (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Retirement plan
• Paid time off
• Flexible schedule

Schedule:

• Monday to Friday
• Weekends required
• Overtime