Account Manager

s
Company: Warwick Mills
Location: New Ipswich, NH 03071

Apply

Join a team that develops new products for the most challenging applications, including the America’s Cup races, Military body armor, hiking protection from poisonous snakes, and even NASA’s missions to Mars. Located in New Ipswich with approximately 90 employees, NH, Warwick Mills was honored by the state as the 2016 Employment Leadership Award winner. We specialize in R&D of advanced flexible composite materials which we quickly transition to manufactured solutions for our diverse customer base. Warwick Mills has over 60 patents or patents pending and is continuously expanding their premium product lines through research, development, and invention. Warwick is looking for an Account Manager to join our team.

Responsibilities:

  • Manage new and existing customer relationships
  • Maintains a thorough knowledge of products
  • Assist in marketing and advertising content
  • Learn product information, continuously deepen knowledge base in product areas
  • Follows through with customers to ensure needs and objectives are met
  • Provides the Engineering team with information from the market in regards to trends, new products, and market share in existing and potential accounts.
  • Provide and coordinate technical support, escalating challenging requests as needed
  • Communicate customer and market issues to company management, recommend solutions
  • Perform other duties as assigned
  • Perform all work in accordance to ISO processes and procedures
  • Some travel to visit customers or attend trade shows (less than 25%)

Qualifications

Required:

  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Competent with the use of computer software specific to the operation
  • High School diploma required

Desired:

  • Market knowledge of law enforcement, textiles, and/or industrial safety markets
  • Bachelor’s degree in a related field
  • 2-5 years’ experience in Industrial Sales
  • Previous sales or customer service experience preferred
  • Experience with government or private contract or proposal writing
  • Google G Suite (Drive, google docs, sheets, and slides) experience

If you are interested in this position, please click here to fill out our online application: https://docs.google.com/forms/d/e/1FAIpQLSfA_Oy3_IpcGH6kMdtKZMKT6ZYOSnxnuUoLjI0GpUH1P0leQQ/viewform

Job Type: Full-time

Education:

  • High school or equivalent (Required)

Location:

  • New Ipswich, NH (Required)

License:

  • Driver’s License (Required)

Work authorization:

  • United States (Required)

Required travel:

  • 25% (Required)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Parental leave

Paid Training:

  • Yes

Management:

  • Ops Manager

Typical start time:

  • 8AM

Typical end time:

  • 4PM

Job Duties:

  • Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
  • Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Achievement-oriented — enjoys taking on challenges, even if they might fail

Schedule:

  • Monday to Friday
  • No weekends