Overview:[
RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.
RealManage is a national firm with clients and operations in 18 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients.
As one of the largest (#6 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better…never staying the same. At RealManage, we are always getting better.
]Responsibilities:
- Manage the daily operations for a large, high-growth market.
- Train, develop and oversee staff of Community Association Managers and administrative staff.
- Manage and track internal and external tasks, oversee all calendars and scheduled events, and serve as executive level of escalation.
- Ensure CAMs are operating within the constructs of the Service Level Agreement and meet client expectations.
- Help recruit and build a first class team.
- Work on other projects as needed.
Qualifications:
- Highly effective ability to manage Community Association Managers and administrative staff.
- Highly effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing and coaching.
- Ability to oversee a large, complex portfolio of communities.
- Ability to manage the transition process to on-board new community association clients and closely coordinate with our back office and the client community during the set-up process.
- Minimum 7-10 years property management /community management experience in addition to other professional work experiences demonstrating leadership capabilities.
- Builder / Developer portfolio experience preferred.
- Familiar with vendor management, construction and maintenance project management.
- Understanding of Community Association business and financial statements
- Ability to motivate, negotiate and cultivate positive relations with community Board of Directors.
- Professional verbal and written communication skills.
- Strong Computer Skills: Word, Excel, Outlook and Database applications.
- Strong organizational and time management skills.
- High integrity, honesty and professionalism.
- Exceptionally strong customer service orientation.
- Certification required – CMCA.
Career Path:
This position is on the career path to become a Senior Vice President, Market Director and Division President
Compensation:
The compensation package includes base salary, and potential performance bonus.
Benefits Summary:
- Health/Dental/Vision
- Life/Disability
- 401(k) Program
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