Janitorial Project Manager

Key Objective(s):
The main purpose of the Housekeeping Manager is: To ensure that guests have a positive shopping and entertainment experience. This position is accountable for the cleanliness of the mall common and service areas. Incumbent directly manages team leaders and team members.
Primary Responsibilities:

• Provide leadership, direction and training to all Team Members, ensuring that the highest quality of service is provided
• Provide feedback to team members and resolve team member performance issues
• Document performance
• Maintain performance files and records for department team members.
• Coach, train and mentor employees who are willing.
• Keep accurate records of attendance and assures correct time reporting for accurate payment of wages and benefits
• Serve as on-duty person in charge of Housekeeping operations, which includes monitoring and ensuring that the Mall is always maintained within standards
• Ensure the overall safety of the immediate work areas as well as surrounding areas
• Provide outstanding internal and external guest service
• Work closely with HR to Interview and select qualified candidates.
• Oversee performance management process for all Team Members which includes reviews and compensation,
• Monitor supply and equipment usage in compliance with environmental guidelines; assists manager with inventory and purchasing duties. Discusses problems and products with vendors.
• Analyze departmental needs/problems and present viable solutions, for change.
• Develop and update housekeeping programs and training materials.
• Assists in development and management of preventative maintenance programs. Keeps appropriate records.
• Ability to operate and train team members on all equipment and all related custodial tasks associated with the Housekeeping Department
• Conducts meetings with all Team Members to ensure open lines of communication and solicit input on Housekeeping functions.
• Develops and provides documentation to ensure accurate communication to other supervisors, team leaders, team members, manager and other departments.
• Provides support and assistance to team members and other departments as requested; performs other duties as assigned including, but not limited to performing Custodian and Team Leader duties.
• Regular, reliable and consistent attendance
• Additional duties as assigned

Desired Qualifications:

• Three to five years prior Housekeeping experience in similar facility or business.
• Minimum of two years’ prior leadership experience including responsibility for interviewing, training, scheduling, and performance management for a staff of at least 25 subordinates.
• Experience purchasing housekeeping equipment and supplies is preferred.
• Working knowledge of the safe handling and operation of equipment and materials used in custodial duties.
• Effective reading, writing, mathematical and communication skills,
• Proficiency using Microsoft Office applications as well as email and Internet.

CRS Facility Services is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Job Type: Full-time