We are looking for a Hotel Manager with a strong operational background in Rooms. This position has active participation in profit maximization, guest satisfaction, revenue, and operational effectiveness. The Hotel Manager analyzes financial and operating information to achieve budgeted labor, supplies, materials, and other cost standards. The Hotel Manager possesses strong working knowledge of all areas of the hotel, has experience making critical decisions with a proven track record of managing, motivating, and leading a full-service hotel team.
Old Hollywood glamour lives on at this art deco historic Santa Monica hotel. Soak in SoCal sunsets and sip signature cocktails at The Veranda Restaurant. Revel in your front row view to the Pacific from all new spacious guest rooms and suites. Stroll through Palisades Park, ride the Santa Monica Pier ferris wheel, and shop to your heart’s content at the Third Street Promenade. At The Georgian, it is all within reach. Your one-of-a-kind stay awaits.
Core functions of the position, but are not limited to the following;
- Supervise, train, coach and retrain Guest Service Team on systems, processes, procedures and guest interaction.
- Oversee and ensure accountability in all aspects of Guest Service Teamâs performance. Responsible for all front office activity during scheduled shifts.
- Monitor and adjust room availability status. Monitor and complete filing of registration cards, reservations, correspondence and no-shows and signatures on file.
- Check travel agent commissions, franchise frequent stay program activity and central reservations.
- Check Maidâs List and ensure room availability status is accurate.
- Check time cards to posted schedule.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
- Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Experience
Required
Must have strong leadership, high customer service, and relationship building skills
Possesses strong organizational, written, and verbal skills
3 years: At least 3 years as Hotel manager of Assistant General Manager
Experience in hiring, training, supervision, forecasting, budget preparation, and cost control in expense management and labor
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering, and select charity promotions throughout the year.
Job Type: Full-time
Salary: $70,000.00 to $80,000.00 /year
Experience:
- Hotel Management: 3 years (Required)
Location:
- Santa Monica, CA (Required)
Additional Compensation:
- Bonuses
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Pay Frequency:
- Bi weekly or Twice monthly
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