Director of Administrative Operations

Position Details:

• Quality control and performance measurement
• Oversight of Patient Satisfaction Program
• Assistance with strategic planning, risk analysis and accreditation
• Coordinate training program to meet state and CARF requirements as well as identify educational opportunities to improve patient care, safety and staff performance
• Organize executive, advisory board and other meetings
• Participate in monthly provider meetings including Prince George’s County Local Behavioral Health Authority and other interagency meetings
• Participate in networking and business development activities

Requirements:

• Master’s Degree in health care administration or another social services field
• Minimum 5 years’ experience in medical office administration; related experience in mental healthcare a plus
• Excellent time management skills for prioritizing short- and long-term duties
• Knowledge of Medicaid, Medicare, commercial and private mental health medical insurance programs
• In-depth operational knowledge and experience with Electronic Medical Records (EMR)
• Experience with Microsoft Word, Excel
• Excellent verbal and written English grammar, spelling and punctuation skills
• Positive, empathetic approach with patients and staff
• Compensation:
• $65,000 – $85,000 a year based on experience
• Benefits:
• Health, dental, vision, and disability Insurance

Please email resume for immediate consideration to pbollinger@qcihealth.com.