Community Relations Director

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Company: Avamere Health Services, LLC
Location: Rio Rancho, NM 87124

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Overview:[


Work where you make a Difference!


Community Relations Director
Full-Time Day Position Available


Avamere at Rio Rancho
1000 Riverview Dr. SE
Rio Rancho, New Mexico 87124


The primary purpose of this position is to provide clients, referral sources, prospective residents and their families with facility and program information via community outreach and networking including facility tours, personal visits, assessments, presentations and follow-up.

]Responsibilities/Qualifications/Skillset:

  • Make outside sales calls to medical professionals, senior organizations, hospital discharge planners and other community contacts.
  • Make outside sales calls to Skilled Nursing and Assisted Living Facility, Retirement Campus and Adult Family Home professionals and assure visits to our facility.
  • Develop and maintain a good working rapport with all facility departments to ensure appropriate and efficient decisions about prospective admissions and discharges are made.
  • Deliver information to appropriate external medical professionals including success stories, thank you cards and clinical information.
  • Assist in the development of facility marketing materials, maintain and implement monthly marketing plans and monitor and evaluate customer satisfaction.
  • Organize special events and presentations targeted at community education; serve as a community resource and maintain contacts for information exchange.
  • Create and uphold an atmosphere of warmth, patience, enthusiasm and a calm and cheerful environment
  • Complete face to face contacts with primary referral sources each day and maintain a sales call log.

  • Bachelor’s Degree from an accredited college or university in marketing or related field preferred.
  • Must have 2-5 years of experience in sales, with proven ability to “close” a high percentage of quality leads.
  • Must have 1+ years of sales experience in a hospital, nursing facility or retirement community.
  • Must present a professional appearance and reputation to represent Avamere and this facility.
  • Must possess the ability to work independently; must be a self-starter.
  • Experience with a Client Management System preferred.
  • Knowledge and experience interacting with residents of this nature.
  • Knowledge of patient admissions processes preferred.
  • Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.
  • Must have a valid driver’s license and dependable vehicle for transportation.

Facility Information:

As a part of the Avamere Family of Companies, we embrace our mission “to enhance the life of everyone we serve.” Being a part of Avamere provides us with comprehensive clinical resources such as therapy, home health, and hospice care to best serve our Independent and Assisted Living residents. The Avamere Family of Companies takes a holistic approach to post-acute care. We have designed a service that combines all of healthcare companies and healthcare professionals tied by the common goal of providing seamless care and support for all of our patients and residents.