As a Personal Injury Case Manager, you will be working with our patients to schedule appointments, coordinate with medical funding companies, send medical records and bills, track revenue from Personal Injury payments, process payments for Personal Injury patients in Quickbooks, and work with Attorney’s/Lawyer’s offices to provide the care that our patients need after they experience a Motor Vehicle Accident or premise liability injury.
Our culture centers around a singular mission to provide elite care for injured patients, and to do it ethically. This mindset distinguishes us from the rest. And when our focus is on making healthcare easy, convenient, and affordable, we do exactly that for our patients.
Job Duties:
- Happy & Friendly
- Answering/place incoming/outgoing calls to/from patients & Attorney’s Offices
- Guide the care of our personal injury patients
- Work closely with clinical Providers to develop a plan of care for our patients
- Facilitate Referrals to and from Attorney’s/Lawyer’s and other specialties
Qualifications:
- Experience in a customer service role with a heavy emphasis over the phone
- Experience working in Personal Injury in a law office or medical setting required
- Proficiency in using Microsoft word, Excel, Quickbooks, and an electronic medical record system
Urgent Care 24/7 and affiliates provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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