Quality Manager

• Formulate and maintain Quality Assurance objectives complementary to corporate policies and goals. Interpret Quality Assurance philosophy to key personnel in organization.
• Review all data obtained during all quality assurance activities to ensure consistency with company policies and procedures
• Develop new approaches to solve problems identified during quality assurance activities
• Prepare and present technical and program information to the management team
• Maintain a working knowledge of government and industry quality assurance codes and standards
• Lead investigations into customer complaints regarding quality, ensure systems are in place to address customer quality issues, returns, complaints.
• Continuously develop and improve the adequacy of existing Quality Assurance procedures and processes.
• Establish, track, analyze, & report on key quality metrics to meet quality requirements within the contract PMF framework
• Lead, mentor, & coach your QA/QC team by promoting a culture of quality awareness
• Maintain organizational certifications, e.g., ISO9000, AS9100, etc.
• Manage Continues Improvement projects
• Training of LEAN and Six Sigma to employees
• Work collaboratively with Corporate Quality to develop, implement and sustain a quality-based program that meets or exceeds the company and customer requirements.
• Serve as a quality liaison with Corporate Quality and ensure consistent practices and deliverables meet quality standards.
• Lead and guide improvement initiatives and make high-value improvements across the program.
• Prepare, maintain, enforce, and update the Quality Plan to drive performance using ISO standards across all aspects of the Program.
• Develop and implement program-specific process improvement initiatives.
• Conduct regular, technical reviews of all ongoing improvement projects and conduct thorough audits of projects in the closure phase.
• Develop, maintain, and analyze program(s) metrics.
• Direct Quality training and implementation.
• Prepare and submit functional area deliverables on schedule in accordance with requirements.
• Ensure compliance with ISO standards.
• Empower workforce with stop work authority for quality breaches.
• Ensure compliance with policies and procedures and provide guidance on related disciplines.
• Seek, share and assist in institutionalizing best practices.
• Establishes and tracks progress toward meeting the goals and objectives of process improvement initiatives.
• Ensure operational personnel comply with established and applicable DI policies and procedures.
• Conduct audits, inspections to ensure compliance with DI policies and procedures and implements corrective actions as required.
• Coordinate with Corporate Continuous Improvement functions as necessary
• Participate in the identification and implementation of all continuous process improvement activities.
• Perform other qualified duties as assigned

• Extensive knowledge of aircraft maintenance (rotor craft), planning, quality control and supervisory policies, principles, procedures and techniques.
• Working knowledge of analytical methodology, statistical process control and continual process improvement.
• Familiarity with the development and operation of management reporting systems.
• Ability to develop and present senior staff-level briefings and management reports.
• Demonstrated experience with process improvement approaches.
• Strong analytical skills.
• Knowledge of complex aviation maintenance programs, quality control, contracted programs, aircraft maintenance, business administration, customer requirements, and company policies.
• Familiarity with requirements of Navy, National Aerospace Standards (NAS), FAA, FCC and any DoD regulations as they pertain to their respective programs.
• The necessary leadership and management skills to direct assigned personnel and the ability to communicate accurately and concisely on technical matters orally and in writing
• Must have strong leadership abilities with highly developed interpersonal skills

• Bachelor’s Degree and 6 year(s) related experience, or Associates Degree and 8 year(s) related experience
• Ten (10) years quality assurance related management and direct supervisory experience in a design, manufacturing or production environment
• Must have experience of Quality System, CNAFINST 4790.2-series, OEM Instructions and AS9100C
• Must be able to obtain a level of security clearance required by the government
• Certified Lean Six Sigma Green Belt; Black Belt preferred
• Desire:
  • ASQ Certified manager of quality and organizational Excellence.
  • Significant knowledge and experience with the ISO system.

• Normal office environment

• Ability to travel domestically and internationally

Aviation / Support (Full-time)