Project Manager – Ecommerce / Printing / Agency

Job Summary

Structural Graphics is looking for a mid-level project manager to join our team in Essex, CT. The focus of this role will be managing projects ordered both through our http://www.redpaperplane.com website and via our sales team. Success in this role requires excellent client communication skills over the phone and via email, a solid understanding of the production process for direct mail collateral and an understanding of USPS mailing requirements.

Structural Graphics, LLC has been creating award winning dimensional printing collateral for over 40 years. We are a fast-growing company that provides many opportunities to learn and grow. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Responsibilities and Duties

What you’ll be doing:

A project manager’s role includes communication with the client, production departments, outside vendors and sales. You are the primary contact for our customers when they have questions about our products, placing an order or resolving any issues. You’ll work closely with other stakeholders within the organization to achieve these goals

• Manage new projects to ensure they are completed on time and within specification.
• Provide information to customers in regard to pricing, product customization and production timelines.
• Work within internal systems to move projects through production (i.e. ecommerce store, CRM, inventory, scheduling, and shipping software)
• Must be detail oriented, a problem solver and highly organized to handle multiple projects simultaneously in a fast-paced environment

Qualifications and Skills

What you’ll need:

• 3+ years of project management experience preferably in the commercial printing industry or related agency experience.

• Bachelor’s degree or comparable professional experience strongly preferred
• Knowledge of the print manufacturing process and mailing is helpful

• Excellent organizational skills and commitment to achieving deadlines
• Proficient in Microsoft Excel, Word and Salesforce.com
• Positive attitude towards daily work, co-workers and clients
• Ability to work equally well independently or collaboratively with a team

Job Type: Full-time

Salary: $50,000.00 /year

Experience:

• Project Management: 3 years (Required)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off