Operations Manager – Listing Coordinator

Job Description:

If you like a fast-paced day of solving problems, helping people, learning and simply being awesome, then this job is for you! We are looking for a top-notch Operations Manager to join our growing team of real estate professionals to manage our listings & marketing. This position requires a well-organized, service-minded individual with great interpersonal skills and attention to detail. The Listing Manager is responsible for managing positive relationships with clients and getting properties from contract to acceptance and transitioned to our closing team. The Listing Manager coordinates marketing on properties with marketing vendors, social media platforms and assists with negotiations. Having a sense of urgency to get things done and move to subsequent activities is a must. Must be able to work well with a team but also excel independently. Must have ability to remain calm and bring a grounded mindset to our clients. Must be able to help operationalize the processes of listing, communicating with owners and marketing all properties. If you love structure, processes and details then this is for you!

Job Responsibilities:

• Manage all aspects of sellers transactions from the decision to list property to presenting purchase agreements and helping with negotiations and counters. Lead agent will work terms with seller and listings manager will often send counters for signatures and acceptance.
• Execute all required steps to list a property and get it in contract, such as preparing listing materials and pre-listing presentations, send listing agreement for signatures, coordinate showing instructions and showings, and schedule open houses and social media posts.
• Consult with sellers to coordinate staging, property photography, repairs, home improvements, signage, lockbox, access requirements including gathering keys and other marketing activities required for showing the properties.
• Provide weekly updates to sellers and associated parties with feedback and progress reports from showings and marketing efforts. Be proactive so clients are kept informed, know what to expect, and feel reassured that they are in good hands. Get to know their personalities.
• Input listing information into the MLS, maintain documents and track progress for each listing, and update necessary information in client database and transaction management systems.
• Promote listings with social media marketing and social media channels. Manage a WordPress blog site with our listings and marketing collateral. Put together and send out monthly newsletter via Mailchimp.
• Manage online presence of all listings via Zillow, Trulia, and Real Estate driven sites as well as price reductions. Remind listing agent of any upcoming expired listings. Following up with past clients for future business.
• Help Organize Team Events – Call night, client appreciation events, holiday party, team outings, etc.
• Keep track of escrows, # of closings via Skyslope & CRM
• Keeping office fully stocked with Marketing, Office Supplies and resources for sales team as well as keeping inventory.

Requirements:

• 4+ years in real estate as a listings manager, transaction coordinator or high level administrative assistant.
• Strong verbal and written communication skills.
• Motivated self-starter with strong project management skills, keen attention to detail, exceptional customer service skills
• Works well in team environment with ability to manage relationships with multiple agents, multiple vendors such as escrow, title, lender, magazine companies, print companies, website vendors such as Zillow, Realtor.com, photographers, videographers, etc
• Proficient with technology such as Microsoft Office, Adobe Illustrator, Indesign, video software and Google Apps. Experience with other real estate technology preferred.
• Absolutely must be able to work in a fast paced environment. Details are key – if you are detailed, our clients will love you. If you are not, they will eat you alive!!

Job Type: Full-time

Salary: $60,000.00 to $85,000.00 /year

Experience:

• Microsoft Office: 3 years (Preferred)
• Adobe Illustrator: 1 year (Preferred)
• WordPress: 1 year (Preferred)
• Excel: 1 year (Preferred)
• real estate admin: 3 years (Required)
• administrative skills: 3 years (Required)
• customer service: 4 years (Required)
• MailChimp: 1 year (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Retirement plan
• Paid time off