Established and successful ophthalmology practice located in Queens seeks an individual for MEDICAL OFFICE MANAGER. This job requires computer literacy and good communication skills, Candidate must have previous administrative experience in a medical office and previous medical billing experience. Candidate must have a pleasant disposition and a good work ethic with the ability to work in a busy and demanding environment. Fluency in Russian or Spanish is a plus. Candidate must be available some evenings..
Responsibilities and Duties:
- Process medical bills and send them to patients or to insurance providers as required
- Log all incoming payments from insurance providers and patients and update internal records to reflect current balances
- Send subsequent bills when initial attempts to collect were unsuccessful
- Call patients to update records, such as billing addresses and methods of payment
- Collect co-pays and other required fees at the time of patient admittance
- Explain charges to patients so they understand the fees for which they are responsibl
- Review claims issues, make corrections as needed, and rebill.
- Work with patients to develop self-pay arrangements and payment plans
- Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling
- Improve employee and client retention rates through active communication and problem-solving efforts
- Continue education in management, organization and team-building skills
- Manage employee schedules and troubleshoot scheduling conflicts as they arise
- Order supplies and equipment as needed
- Establish team atmosphere through leadership and employee development
Qualifications and Skills:
- Associate degree required (B.A. or B.S. preferred)
- Experience with medical billing and coding
- Proficiency in Microsoft Office suite
- Experience with scheduling, budgeting and payroll
- Advanced computer skills
- Management experience
- Excellent written and verbal communication skills
- Comfort with fast-paced environment
- Excellent organizational and time management skills
- Excellent customer service skills, both in person and on the phone
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