General Manager

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Company: Choice Brand Hotel | Sleep Inn
Location: Springfield, IL

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At J&P Asset Management, Inc. our approach in recruiting a General Manager is to seek out an individual who clearly demonstrates a passion for what they do.

It is important to have knowledge and experience, but at J&P Asset Management our systems, procedures and training will provide knowledge; while time will gain them their experience.

We create an environment and a hands-on management approach to sustain their;

LEADERSHIP, PASSION & DRIVE

J&P Asset Management Company sets the role of the General Manager to achievable high standards.The General Manager and the team play a significant role in the success of the hotel and exceeding Guest and Owner expectations.

At J&P Asset Management,

The General Manager,

  • a highly ambitious;
  • detail orientated;
  • able to work in a fast-paced setting;
  • able to work in a collaborative, team environment;

leads the team utilizing the systems and structure of J&P Management Company that ensures and provides 100% Guest Satisfaction, a clean and safe hotel and achieving revenues that exceeds the Owner’s expectations.

Along with the team, the General Manager will:

  • Provide and maintain excellent guest service
  • Ensure compliance of all brand and company standards
  • Lead, coach, mentor and inspire staff
  • Perform guest service standards, engaging our front desk staff to meet guest service standards
  • Review and completion of all administrative requirements
  • Follow and maintain the proprietary guest room programs that make J&P unique in delivering a quality and exception guest room
  • Resolving guest and employee concerns with strong problem resolution skills
  • Working within the operational budget and monitoring cost controls

Posted Job Description

Hotel General Manager

  • Are you a tireless, passionate person?
  • Do others compliment you on your positive attitude, decision making and conflict resolution skills?
  • Have you consistently risen to the top in previous roles due to outstanding effort?
  • Do YOU consider yourself successful and desire to guide those around you to be successful?

If YES, please keep reading:

We are looking for a motivated and energetic leader whose commitment to the success of the hotel and a hands-on, lead by example approach is expected.

What we expect:

  • An individual with endless positive energy
  • Dependable/responsible
  • Passionate
  • Entrepreneurial decision-making skills
  • Excellent conflict resolution skills
  • Lead, coach and inspire staff

Job Description:

  • To ensure that the operation of the hotel is maintained on a daily basis and that the needs of the owners, employees, and customers are met and/or exceeded.
  • Lead hotel to meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing.
  • Participate in the sales efforts by knowing key accounts, meeting with potential and current clients, and actively selling with the Sales Lead Tracking System.
  • Implement, monitor, adhere to, and enforce compliance with all hotel and company policies, procedures, and standards and local, state, and federal laws as well as all franchise mandated policies, procedures, and standards, as applicable.
  • Physically tour and visually inspect property on a daily basis monitoring property condition, cleanliness, and quality of product and service throughout the hotel. Greet and maintain rapport with employees and customers.
  • Communicate effectively and professionally with internal customers to include relaying pertinent information to subordinates, communicating expectations and appreciation/share “big picture”, and communicating departmental and hotel goals and objectives.
  • Oversee and approve scheduling within budgetary guidelines and in accordance with operational needs.
  • Promote cooperation and teamwork while supporting company philosophy and policies

Job Requirements:

  • Requires knowledge of basic accounting procedures and hotel front desk operating procedures (preferred one to two years of hotel experience as front desk manager)
  • Knowledge of hotel operations, including sales & marketing, security and safety programs, human resources and labor relations, budget forecasting, quality assurance programs, hotel law, and the development of long-range planning.

Job Type: Full-time

Salary: $30,000.00 to $33,000.00 /year