Four Seasons Hotels & Resorts, Employer of Choice
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Four Seasons Hotels & Resorts is FORTUNE Magazine’s “100 Best Companies to Work For,” a recognition earned since the survey’s inception in 1998.
Four Seasons Resort and Residences Vail
Located in the heart of Vail Village, the Resort offers 121 spacious, well-appointed guest rooms and suites; an award winning full-service spa; a renowned mountain steakhouse, Flame; and a lively food and cocktail hotspot, The Remedy.
Four Seasons Resort and Residences Vail has received the industry’s most sought-after accolades, including Forbes Four-Star rating for the Resort..
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.
Director of Rooms full-time regular
This position will be responsible for directing the activities of the Front Desk, Communications, Concierge, Housekeeping, Health Club/Spa, Security, Bell, Driveway and Ski Experience Staff. Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. Directly supervises the Department Heads in the departments named above. Ensures thorough communication and follow-up on any problems, guest or employee requests or special requirements, and on hotel initiatives. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures that financial goals of the division and the hotel are being met. Monitors and controls labor expense, and other divisional expenses such as supplies and equipment. Works closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue. Assists in preparing business forecasts. Prepares Annual Budget for the division. Maintains close relationships with retail tenants and concessions to ensure revenue and expense targets are met. Makes suggestions that will improve revenue, reduce cost and increase guest satisfaction.
Director of Rooms skills and qualifications needed: College education or equivalent experience, three years of management experience in Rooms Division, previous Department Head experience preferred. Must have working knowledge of computers and systems, previous hotSOS, REX, ADP and Birchstreet experience preferred, previous luxury experience preferred.
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays. Must be fluent in English and possess legal work authorization in the United States.
Comprehensive Benefits
- Medical, dental, and vision insurance
- Vacation, holiday, and sick pay
- Winter Season Lifestyle Benefit, which can be used towards one of the following: Merchant Ski Pass, ECO Transit Bus Pass, Parking Pass, or Fitness Membership
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Free shift meal prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
Learn more about what it is like to work at Four Seasons, visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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