Director of Learning Experience Transformation

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Company: Arizona State University
Location: Tempe, AZ 85281

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Director of Learning Experience Transformation

57878BR

Campus: Tempe

Job Description

ASU’s mission is learner-centered — focused on whom they include and how they succeed. The establishment of the Learning Experience Team in the University Technology Office of ASU marks a transformation from an academic technologies support model to a service model focused on enabling and catalyzing this learner-centered mission. The Learning Experience Team operates from a human-centered approach and considers all groups at the University as learners (students, faculty, and staff). The focus of the team is two-fold: to design, implement, operate, and assess learning technologies across all modalities, as well as provide the services to engage and support users in deploying those technologies to create pedagogically grounded learner experiences. The portfolio of the team includes enterprise platform technologies (LMS, Collaboration, Digital Portfolios, Interactive, Adaptive) as well as all learning spaces technologies (AV, Collaboration Spaces, Classrooms, Studios). In partnership with the leadership in the Provost Office, including, but not limited to EdPlus (ASUOnline), Student Success, Student Achievement, and Undergraduate Education, the Learning Experience Team is the operational and delivery organization for student success initiatives and faculty learning engagement. The Learning Experience Team also serves as the operational embodiment of the work generated through the Learning Futures Collaboratory.

The Learning Futures Collaboratory (LFC) achieves student success through enhancing the digital fluency of faculty, staff, and students, in next generation learning environments. We imagine and create the future of learning at Arizona State University using human-centered, design-based methods in empowered communities of practice. With a focus on learning paradigms three-to-five-years in the future, we reverse engineer a path to get us to that point and then actionize projects to make that future a reality. The LFC is sponsored by the University Technology Office, the Office of the Provost, and EdPlus, and includes approximately 300 members and workstream leaders from across the Colleges, Departments, and Units of ASU. The LFC has a unique operational staffing model that consists of a lightweight, distributed leadership and an entirely volunteer membership organized around 15 workstreams.

Under direction of the Executive Director for Learning Experience and the Co-Executive Director of the Learning Futures Collaboratory, the Director of Learning Experience Transformation is responsible for acting as a bridge between the Learning Futures Collaboratory and the Learning Experience Team in UTO. Acting as a strategic operational and culture change agent, the Director of Learning Experience Transformation leads agile teams to accomplish major project work that spans the LFC and Learning Experience operations. This involves bringing products from MVP stage in the LFC to full scale implementation for ASU.

Salary Range

Depends on experience

Category

04

Essential Duties

  • Engages faculty and learning staff across ASU in supporting their awareness of, support for, and introduction to new classroom and learning technologies. This includes liaising with the Faculty Senate and engaging a UTO faculty learning technology governance committee.
  • Regularly engages and interacts with the Co-Executive Directors of ASU’s Learning Futures Collaboratory and the Executive Director of Learning Experience to align plans surrounding the introduction and scaling of MVPs, PoCs, and other initiatives within the Collaboratory to the University as a whole. Serves on a governance committee about whether technologies at the PoC/MVP/Pilot stage should be operationalized and scaled.
  • Oversees and builds agile teams to undertake the research, evaluation, piloting, planning, assessment, and implementation of new learning technologies for scale, and in particular, those coming from the LFC and being operationalized for the University as a whole.
  • Directs cross-LFC/Learning Experience research initiatives, including working with the Executive Directors (LFC and LX) and the LFC/MLFTC post-doc to structure, write, and publish on initiatives. Drafts best practice and research summary documents for consumption by faculty and learning design staff.
  • Acts as the primary upskilling agent for UTO and other learning design staff on new technologies, pedagogies, frameworks, and methodologies.
  • With the LFC Executive Directors, oversees the direction and progress of LFC workstreams and ensures that learner-centeredness, scalability, and operationalization remain a priority as the projects of the workstreams progress.
  • Serve as the director of a joint LFC/LX Faculty and Student Fellowship around the Future of Learning. Design the program, recruit participants, run the program, and facilitate ongoing evaluation and iterative improvement.
  • Performs ongoing surveillance and forecasting of changes in next generation learning landscape, including benchmarking of both peer institutions, corporate learning initiatives and nascent entrants in a changing international landscape.

Minimum Qualifications

Bachelor’s degree in a field appropriate to the area of assignment AND eight (8) years of related administrative experience, which includes five (5) years of supervisory experience; OR, Twelve (12) years of related administrative experience, which includes five (5) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Evidence of a PhD or other terminal degree is preferred.
  • Demonstrated knowledge of current advancing educational technology and innovation to the state-of-the-art in both academia and industry.
  • Experience with international standards bodies regarding learning experience and related.
  • Experience in design and implementation of creative learning spaces to foster diverse learners and faculty in engaging learning experiences.
  • Demonstrated knowledge and understanding of the research, instruction, and administrative functions of areas assigned.
  • Demonstrated knowledge of current information technology best practices including technical aspects (enterprise and cloud strategies, data centers, facilities, and instrumentation laboratory strategies) and support aspects (TQM, customer service techniques, and organizational issues).
  • Experience in strategic planning principles and practices.
  • Demonstrated change and innovation management abilities.
  • Demonstrated knowledge of cultivating large-scale collaboration that leads to tangible products and project implementation.
  • Experience in establishing and maintaining effective long-range relationships with faculty, administrators, service professionals, and staff.
  • Experience in working independently and as part of a management team.
  • Experience in shaping and managing change in a complex and highly matrixed organization.
  • Evidence of : leadership, innovation, customer service, quality management, and problem resolution skills.
  • Evidence of effective verbal and written communicationskills
  • Experience in stimulating changes in individual, institutional, and corporate behaviors to create a more sustainable environment.
  • Experience in leading by example in communicating, participating and encouraging support of the institution’s sustainability programs.

Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
  • Required to stand for varying lengths of time and walk moderate distances to perform work.
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
  • May be required to perform tasks in the field within and/or across University campuses.
  • Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.

Department Statement

The University Technology Office (UTO) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives.

Job Type: Full-time

Experience:

  • learning center: 8 years (Preferred)

Education:

  • Bachelor’s (Preferred)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Tuition reimbursement
  • Other

Schedule:

  • Monday to Friday