Project Manager

Project Management

• Manage delivery of all assigned projects
• Secure internal and/or external resources for projects
• Serve as project leader to all assigned project team members
• Manage all individual project workflows and due dates for the Creatives Services team
• Conduct and/or attend client and team meetings with Account Executives (project kick-offs, project status meetings, etc.)
• Lead day-to-day management of projects and facilitate communication with client as needed and between all team members (sales, writers, editors, designers, etc.)
• Monitor project parameters for all jobs. Ensure projects stay on schedule and in scope
• Ensure the end product delivers on time, on budget and without jeopardizing quality

Client Services

• Serve as resource for clients from signed contract/SOW to delivery of campaign/project
• Interact with clients as required to ensure smooth delivery (meetings and general project communication, in-person or via phone and email)
• Proactively identify problems and solutions to ensure that client and Brandpoint needs are met
• Resolve issues and notify Account Executives if project exceeds scope, gets off track or does not meet client expectations
• Manage the on-boarding process for new client projects
• Basic BrandpointHUB training/onboarding for new clients (BrandpointHUB is a proprietary content marketing workflow software)
• Responsible for tracking individual earned revenue to meet monthly and quarterly goals
• Collaborate with sales and share client knowledge. Focus on client retention and renewals
• Ensure client questions are answered regarding reporting and success after delivery
• Manage client content amplification campaigns using 3rd party tools

• 1-3 years’ experience as a Project Manager/Account Manager/Customer Success Manager in similar position working to satisfy clients or facilitating work for internal teams
• Excellent written and verbal communication skills
• Ability to multi-task in a fast-paced creative environment
• Ability to handle stressful situations and deadline pressures
• High level of initiative and ability to work well in a collaborative and dynamic team environment
• Strong organizational, prioritization and time management skills along with keen attention to detail
• Previous experience with project management platforms or content marketing platforms is a plus
• Proficiency in Microsoft Word, Excel, and Outlook. Working knowledge of PowerPoint and Acrobat
• BA with project management and/or client service experience at an agency or marketing company is preferred

Additional Information

Brandpoint is a fun place to work. With a casual dress code, flexible work hours, weekly yoga and summer picnics Brandpoint strives to have a strong company culture with many added perks. Everybody fits in and find friends here. And works hard.Then there’s the other stuff: medical and dental, generous Paid Time Off Plan, volunteer time, 401K plan, even that scary flu shot every fall (optional). And much more.