Market Director

Job Summary: This position is responsible for the oversight of the daily operations within an assigned market, this includes but is not limited to; achieving business objectives, safety, customer satisfaction, profitability, and staffing.

Primary Responsibilities:

• Direct all projects within the assigned market to meet or exceed customer expectations, quality standards, and expected margins
• Review financial and operational performance data to monitor and measure productivity and goal progress
• Establish, manage, and maintain customer and subcontractor working relationships
• Promote a safety-first culture and ensure a safe work environment is maintained by adhering to and enforcing all Company safety practices and procedures
• Resolve escalated customer inquiries and/or concerns
• Determine ongoing staffing requirements, monitor staff, and ensure training needs are addressed
• Oversee the maintenance of the facility, warehouse, fleet, vehicles, equipment, and tools
• Plan and implement procedures and systems to maximize operating efficiency and develop strategies to improve operational inefficiencies
• Develop and execute market growth strategies in conjunction with senior management
• Liaise with the Shared Services group to resolve concerns or issues within the operations
• Other duties as assigned

Supervisory Responsibilities

• Carries out supervisory duties in accordance with the Company’s objectives, policies, and applicable laws. Responsibilities may include but are not limited to: planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with HR to resolve escalated employee matters.

JOB REQUIREMENTS

Qualifications

Education:

• Bachelor’s degree in business, telecommunications, engineering, or related field
• Project Management Professional (PMP) designation a plus

Experience:

• Ten years’ wireless construction experience
• Five to seven years’ management experience

• Working knowledge of safety standards and regulations in tower industry

• Working knowledge of IOT, ICT, Smart City design and deployments a plus

Technical Skills:

• Computer and Microsoft Office proficiency
• Must be able to read, comprehend and interpret site plans, construction drawings, and scopes of work
• Ability to utilize various customer systems

Soft Skills:

• Strong analytical and problem-solving capabilities
• Superior leadership and conflict management skills
• Strong financial acumen
• Ability to consistently demonstrate sound ethics and judgment
• The ability to multi-task and work in a fast-paced environment

Physical Requirements:

• Must be able to pass pre-employment screening that includes background and drug testing
• Individuals must have a valid driver’s license and driving record meeting the company policy conditions
• Travel up to 25% of the time, including short notice travel
• Sitting at a desk for 6-8 hours a day

Working on a computer for 6-8 hours a day