Description:
The Director of Rooms is responsible for overseeing the entire operation of guest services, security, engineering, bell staff, and housekeeping; maximizing hotel revenue and productivity; selecting, training and developing the hotel team; establishing and maintaining quality product and service levels while maximizing profits; forecasting and budgeting. .
The Director of Rooms is responsible for overseeing the entire operation of guest services, security, engineering, bell staff, and housekeeping; maximizing hotel revenue and productivity; selecting, training and developing the hotel team; establishing and maintaining quality product and service levels while maximizing profits; forecasting and budgeting. .
Requirements:
Minimum 3 years of management experience, preferably in rooms
Bachelor’s degree preferred.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Able to resolve guest, supervisor and associate conflicts.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
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