Warehouse Coworking Manager

About ROLLUP

ROLLUP offers small and medium sized warehouse spaces, on demand, for high-energy entrepreneurs and established companies – especially Ecommerce and unique creators. It’s coworking space, for warehouse companies.

Visit website for more information about ROLLUP: http://www.rollupeasy.com

Description

Seeking a high-energy individual who can manage a large warehouse property, filled with 50+ small businesses and unique amenities. This position is suited for a dynamic individual that is comfortable ‘wearing many hats’ – sales, management, problem solving, relationship building, event coordination and logistical planning. This role is suited for someone who enjoys responsibility and is completing jobs properly and punctually, all while providing 5-Star customer service. The position involves about 25% office & desk work, and 75% leg & busy work – being actively involved working with people and managing a property.

The position receives direction from, and reports directly to, the founders of the company with lots of opportunity to learn.

• Builds relationships with current and prospective members through strong communication skills
• Improves performance by seeking feedback from tenants and driving value by understanding the unique needs of members at ROLLUP
• Seeks to empower members in order to make their lives easier
• Maintains a warehouse property and keeps the environment orderly
• Handles service requests with speed and care in order to over-deliver on member expectations
• Creates a sense of community amongst the members through weekly events and collaboration

Tasks

Hours of Operation (In-Short: Where and when)

• Monday-Friday, 9am-5pm

Tours and Sales (In-Short: Tour the space and sign up new members)

• Respond promptly to calls and email from prospective members and schedule tours
• Tour the space, explain amenities and promote ROLLUP
• Review pricing and User Agreement
• Arrange for new Users to move-in and get keys
• Provide new Users with WiFi connection, printer connection and racking if necessary

Warehouse Management (In-Short: Keep the warehouse running smoothly and keep the members happy)

• Completes service requests as they are reported from members
• Performs day-to-day general warehouse management – including suite inspections, oversee cleaning, check lighting, plumbing, common areas, and truck court
• Manage all keys, access and security cameras
• Clear hallways of debris, used boxes and pallets
• Ensure that all equipment is reset after use (pallet jacks, dollies, etc.)
• Receive packages from all major carriers (FedEx, UPS, USPS, etc.) and distribute to members
• Assist tenants with in-bound and out-bound shipments as needed

Events & Amenities (In-Short: Create a sense of community and maintain the on-site amenities)

• Organize weekly after hours networking events with drinks, food, games and music
• Manage kitchen – coffee machines, snacks, and supplies
• Manages conference rooms – reservations, cleanliness and reset furniture between uses
• Manages shipping room use – equipment, supplies and cleanliness. Sell boxes to members as necessary
• Manages photography studio – reservations, equipment, supplies and cleanliness

Job Type: Full-time

Additional Compensation:

• Commission

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance — thrives in a high-pressure environment

This Company Describes Its Culture as:

• Innovative — innovative and risk-taking
• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative