Vice President – Revenue Cycle Management

Children’s Dental Management, the leading provider of pediatric dental care in the region, is seeking a Vice President of Revenue Cycle Management at our corporate headquarters in West Chester, PA!

Children?s Dental Management is a Dental Support Organization (DSO) dedicated to expanding access to quality dental care for children. At Children?s Dental Management, our goal is to provide the highest level of business and operational support, allowing our affiliated dental care teams to focus on true patient-centered care. From financial management to human resources and business development, our professionals work to support affiliated dental practices, improving patient experience and access to dental care. We?re proud to play a role in dental practice success, and even more honored to be making a difference in the lives of children in the communities we serve.

We are a rapidly growing company that is pleased to offer a competitive salary and strong benefits package, which includes:

• Company contributions towards medical insurance coverage
• No-cost employer paid dental insurance for all employees
• 401k with company match
• Generous paid time off (PTO) policy
• Company-paid holidays
• Employer-paid Group Term Life Insurance, Short-Term Disability, and Long-Term Disability Insurance

Position Summary: Under the direction of the Sr. Vice President of Operations & Integration, the VP, Revenue Cycle Management is responsible for managing the Accounts Receivable throughout the Children?s Dental Management network. This position will ensure maximum efficiency and incorporate industry best practices throughout the revenue cycle. This position will be involved in payer contracting and credentialing, and may provide oversight in these areas.

Essential Functions:

• Develop unified processes and procedures, and direct daily operations to meet expected KPIs.
• Monitor performance and develop processes towards continuous process improvements, especially leveraging technology where applicable.
• Develop and manage the team to KPIs that drive business growth.
• Develop daily workflows and expectations of team to ensure successful completion of tasks and management of AR.
• Collaborate, coordinate, and communicate across departments as needed, especially with Finance/Accounting and Contracting/Credentialing.
• Ensure quality standards are achieved through a formal quality audit program.
• Mentor and develop team of supervisors and managers.
• Establish and maintain meeting cadence within the department and with direct reports to ensure collective efforts to reach department(s) & company goals.
• Maximize utilization of software functionality, and provide recommendations on bolt-on technology.
• Develop plans & execute implementation of any process improvements, ensuring no disruption to service or performance.
• Manage department within budgetary limits.
• Monthly review of AR statistics through formal reporting.
• Manage team through payer issues, and incorporate the credentialing/contracting team in solutions.