Orthodontic Operations Manager

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Company: TW Orthodontics
Location: Troy, AL

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Orthodontic Operations Manager

We are looking for a college graduate with possible masters in business administration to help grow our orthodontic practice. This person needs to be a detail oriented, punctual, optimistic, analytical, self-starting problem solver, requiring little oversight with good people skills and a leadership background.

Potential Duties

  • Coordinate HR
  • Coordinate hiring and termination of future employees
  • Hiring of orthodontists, office managers, and orthodontic assistants through placing job ads, conducting interviews, coordinating working interviews, etc
  • Terminating employment would also be a part of this position
  • Develop hiring policies/procedures
  • Build a system for future hiring practices
  • Develop training modules for team members
  • Work with Doctors to develop training modules for accelerated development of team members
  • Schedule/coordinate team meetings and retreats
  • Develop meeting agendas
  • Coordinate use of funding for team fun days
  • Run meetings with the help of doctors
  • Coordinate with Office Managers to address weekly HR needs based on sick days, vacation used, patient loads, etc
  • Conduct quarterly employee interviews/assessments and offer feedback for development. Doctors will assist in assessments and can be involved in interviews when necessary.
  • Revise Employee handbook where necessary
  • Work with CFP to maintain/update office retirement plan based on HR needs
  • Coordinate training of treatment coordinators
  • Coordinate and schedule Continuing Education for Doctors
  • Coordinate Marketing
  • Work with Office Managers and marketing companies to implement strategies directed at growth of each location within its market
  • Coordinate Scheduling Doctors in different locations based on an assessment of total patients, growth potential, holidays, vacation, etc
  • Conduct periodic inventory reviews to help improve purchasing practices and leverage buying power
  • Coordinate OSHA compliance policies/procedures and work with Office managers to implement
  • Coordinate flow of information for policy/system changes with Office Managers at each location
  • Coordinate and implement any Information Technology changes/upgrades in each office
  • Develop a strategy for call center implementation in our Montgomery office location
  • Possibly attend meetings to acquire skills/knowledge needed to grow the practice
  • Software users meetings
  • Business/tax seminars
  • Disclaimer – This job could involve taking on anything outside of patient care that the doctors need help coordinating

Skills Needed

  • Quickbooks Online familiarity with ability to review accounting procedures.
  • Good communication/motivation skills to help coordinate Office Managers and manage HR.
  • Data Entry/Typing skills required
  • Prior business operations experience recommended but not required

Requirements

  • Based primarily out of the Montgomery office location.
  • Weekly/Monthly Reporting requirements
  • Weekly video chats with doctors for strategy, planning, oversight, etc
  • Weekly and monthly progress reports submitted to docs
  • Hours/Pay/Benefits
  • Work 4.5 days/week. ½ day Friday.
  • Keep same office hours as the staff at the location in which you are working
  • Hours may be extended if meeting with doctor after patient hours at another location
  • 100 hours of paid leave/year
  • No overtime pay
  • 401K eligible
  • Separate profit sharing plan based on practice growth.
  • Travel to other locations for work minimum 2 days/week.
  • This is a minimum and could change based on specific needs in that location (i.e. – office manager/key employee out, coordinating interviews in a specific location, team meetings in a specific location, etc)
  • Cannot take vacation during peak times in our orthodontic practice. Ideally take vacation when doctors on vacation.

Benefits Package

  • $65-80K salary
  • 401K
  • 100 hours paid leave/year (includes sick, personal, vacation, etc.)
  • Health, dental, vision insurance
  • Profit sharing incentive package

Job Type: Full-time

Salary: $65,000.00 to $80,000.00 /year

Experience:

  • operations management: 1 year (Preferred)

Education:

  • Master’s (Preferred)

Location:

  • Troy, AL (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule