Director of Operations

Company: Christina Cultural Arts Center
Location: Wilmington, DE 19801

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Position Title: Director of Operations

Organization: Christina Cultural Arts Center

Reports to: Executive Director

Status: Full-time, Exempt, At-Will

Organization Description: Christina Cultural Arts Center, Inc. (CCAC) embraces a mission to make affordable arts, education, live performances and workforce development accessible to low income youth and families in a safe, welcoming environment. Through the power of Hope, Knowledge, Inspiration and Passion, our mission is fulfilled by offering early learning opportunities and quality instruction during school and after school, offering professional development for educators, providing training for careers in creative industries and employing cultural strategies to revitalize disadvantaged communities.

Position Description: Reporting to the Executive Director and serving as an integral member of the senior management team, the Operations Director will be responsible for the development of CCAC’s financial management strategy and will contribute to the development of the organization’s strategic goals. The Operations Director will be charged with developing and implementing policies and procedures both in the finance and the general operational realms, including Finance, Human Resources, Facilities, Customer Relations and Information Technology.

PRINCIPAL RESPONSIBILITIES:

Strategy, Vision and Leadership

Finance

  • Contribute to the development of CCAC’s strategic goals and objectives as well as the overall management of the organization.
  • Advise the Executive Director and other key members of senior management on financial planning, budgeting, cash flow, investment priorities, and policy matters.
  • Ensure that CCAC is adhering to the strategic plan, delivering status reports to the board.
  • Leads the CCAC team in identifying opportunities and efficiencies that increase revenue and decrease expenditures.
  • Identifies and implements earned revenue business ventures to direct resources into CCAC programs/services.
  • Oversee and improve administrative and operational accounting services such as treasury management, grants payment processing, monthly closeout, accounts payable and purchasing.
  • Serve as the management liaison to the board finance and executive committees, and serves as the liaison with independent auditors to ensure a successful year-end audit.
  • Manage all relationships with financial institutions.

Operations

  • Manage the day-to-day office and business operations to assure quality in all aspects of administration, finance and human resources.
  • Oversee, upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.
  • Plan, coordinate and execute the annual budget process.
  • Conducts research and serves as project manager for initiatives as assigned.
  • Leads the team in making effective use of technology and data mining to maximize on efficiencies and effectiveness.
  • Oversee external IT vendors and ensure proper technology for the organization is in place.
  • Oversee development of contracts and insurance policies.
  • Serve as the main liaison with outsourced janitorial, maintenance and security vendors.
  • Oversee policies, practices and management of the facility for external rental use as an income generating venture.
  • Provide supervision for personnel responsible for registration, accounts receivable, and data base management for tuition and charitable donations.

Qualifications

  • BA/BS in business, finance or similar fields required (MBA preferred).
  • Minimum of 5-7 years of experience in positions of increasing responsibility in an executive operations leadership role. Non-profit experience strongly preferred.
  • Demonstrated ability to create complex organizational budgets and general accounting experience including month-end close and overseeing annual audits required.
  • Demonstrated ability to create complex organizational budgets and general accounting experience including month-end close and overseeing annual audits required.
  • Experience managing external vendors preferred.
  • Exceptional interpersonal, leadership skills desired with a collaborative, team-oriented work style.
  • Excellent written, oral and technological skills.

Job Type: Full-time

Salary: $47,000.00 to $52,000.00 /year

Experience:

  • Non-profit leadership/management: 7 years (Preferred)
  • Executive Management: 5 years (Preferred)

Education:

  • Master’s (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

This Company Describes Its Culture as:

  • Outcome-oriented — results-focused with strong performance culture
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Schedule:

  • Monday to Friday
  • No weekends
  • Day shift
  • Night shift
  • 8 hour shift