Credit Manager

JOB TITLE: Credit/Collections Manager

DEPARTMENT: Accounting

REPORTS TO: Controller

SUMMARY: Contacts customers with delinquent accounts, initiates appropriate action, and maintains records.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Reviews status of delinquent accounts and initiates collection action by contacting each account according to due date
• Prepares correspondence on delinquent accounts requiring special handling
• Utilizes NetSuite to research and update accounting records
• Reviews accounts daily
• Reviews accounts to be recommended to outside collection agency or to attorney for further action
• Researches declined credit cards
• Researches returned checks
• Maintains the accuracy of the receivables list with regard to file maintenance
• Maintain accurate collection notes on customer file and purges notes as needed
• Responsible for generating journal entries to maintain accuracy of customer accounts
• Reviews credit information to make a general assessment of the customer’s creditworthiness
• Recommends specific credit actions to Service Managers
• Generates adjustments to customer accounts within the parameters set by management

KNOWLEDGE, SKILLS AND ABILITIES:

• Working knowledge of the Fair Debt Collection Act, the Consumer Credit Collection Act, and the state and federal laws applying to collection activities.
• Software: MS Office (proficient in excel) and NetSuite
• NetSuite Experience *Strongly Preferred*
• Report Generation
• Good analytic skills, mathematical and verbal abilities
• Basic accounting knowledge
• Excellent organizational skills
• Ability to work under deadline pressures
• Ability to cultivate good business relationships while adhering to firm guidelines regarding payment practices

EXPECTATIONS:

• Attendance
• Accuracy
• Honesty & Integrity
• Team Player

Job Type: Full-time

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off