Vice President of Operations & Sales

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Company: Ashley Manor
Location: Bend, OR 97701

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We are seeking a Vice President of Operations & Sales to oversee the operations and sales for 18 small assisted living homes in three regions. We believe that it is an honor and a privilege to care for our elders and make this time in their lives not the end, but another chapter.

** We are looking for someone who currently lives in or is willing to relocate to the central Oregon area (Redmond, Sisters, Prineville, Bend, etc.).

Key Responsibilities:

The Vice President of Operations & Sales is an experienced operational executive and is responsible for the effective and successful management of multiple groups of senior living communities. The VP will be responsible for setting the strategic direction of the group of homes while leading a team of professionals to achieve an exceptional resident and team member experience and meet established operational, financial and business performance goals. The position is both strategic, financial, and operational in nature leading the development of and responsible for the implementation of comprehensive business plans, programs, initiatives, and strategies that promote the achievement of optimum operational, financial, and business performance of the company. The VP is also responsible for assuring adherence to all applicable company policies and procedures and state, local, and federal laws and regulations.

Essential Functions of the Vice President of Operations & Sales:

  • Provide leadership in strategic planning and the development of priorities, objectives, and measurable goals to ensure continued long-term success of organization
  • Hire, train, and supervise regional management within organizational guidelines and culture
  • Develop business plans to increase revenue and promote business growth
  • Develop and maintain effective professional relationships with residents, residents’ families, staff, corporate office, and community constituents, including business associates in the areas of health care/acute care, education/training organizations, third-party consultants and contractors, and the general public, reflecting organizational values of care, integrity, and respect
  • Coordinate the development, negotiation, implementation, and periodic review of agreements for contract services from external sources
  • Cultivate a culture of care and service throughout staff and community
  • Maintain regular and open lines of communication with direct reports and all staff in order to provide direction, guidance, and general information as needed
  • Observe safe facility practices at all times while implementing and enforcing regulations, policies, and procedures
  • Assure departmental and community compliance with all Resident Rights regulations
  • Maintain good interdepartmental and employee relations while ensuring a high level of customer service
  • Partner with regional and divisional marketing teams and staff to ensure that marketing plans are being followed and financial/occupancy targets are achieved as budgeted

Required Qualifications of the Vice President of Operations & Sales:

  • Bachelors’ Degree in business or health related field
  • Hold Oregon state license required to operate an Assisted Living Facility/community
  • A minimum of 3 years of experience in Assisted Living/Healthcare is required
  • Demonstrated at least 2 years of individual facility experience and at least 2 years of multi-facility or regional operations experience in senior living or health care related field
  • Demonstrated knowledge of federal and state regulations
  • Positive reputation in the state of Oregon and good working relationship with regulatory groups preferred
  • Openness to regular overnight travel, including visits to communities and corporate office
  • Excellent communication, collaboration and presentation skills, organization and staffing experience, technical skills, financial planning and budget skills
  • Demonstrated leadership and management skills, as well as business acumen and strategic thinking
  • Certifications in First Aid, Cardiopulmonary Resuscitation (CPR), and Medication Assistance

Key Words: Assisted Living, Senior Living, Director, Operations Director, Executive Director, Assisted Living Director, Senior Living Director, Vice President, Vice President Operations, Senior Living Vice President, Assisted Living Vice President, Regional Assisted Living Director, Regional Executive Director, Area Executive Director, Divisional Vice President, VP of Operations, Sales Director, Business Director, Healthcare Executive, Multi-Regional Executive

Job Type: Full-time

Experience:

  • Multi-Facility/Regional Operations: 2 years (Required)
  • Individual Facility: 2 years (Required)
  • Assisted Living/Senior Living: 3 years (Required)

Education:

  • Bachelor’s (Required)

Location:

  • Bend, OR (Required)

License:

  • Medication Assistance (Required)
  • Assisted Living Facilitator (Required)
  • First Aid and CPR (Required)

Required travel:

  • 50% (Required)

Work Location:

  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off