Director, System Patient Safety

Responsible for providing strategic oversight and support for the system-wide development, implementation, and ongoing evaluation of Sentara’s patient safety program. Advises senior leadership on strategies and methods for improving the culture of safety and performance excellence. Provides matrix leadership to division based patient safety consultants/specialists. Provides direction for system programs for causal analysis including coaching of facility based root cause analysts, providing training programs and evaluation of program effectiveness. Provides direction for work process error proofing and simplification, to include training on methods and tools. Defines and manages the process for a system-wide safety measurement program including leading, real time, and lagging measurements. Provides direction related to accreditation and other regulatory agency patient safety requirements. Supports advancement of patient safety, providing presentations and submitting articles for publication. Works closely with system wide clinical effectiveness, risk management and customer service programs to assure coordination and integration of these initiatives.

Education Level
Master’s Level Degree

Experience
Required: Healthcare – 5 years, Leadership – 5 years, Organizational Development – Previous experience, Performance Improvement – Previous experience

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Communication, Complex Problem Solving, Instructing, Social Perceptiveness

Preferred: None, unless noted in the “Other” section below

Other
Change Management experience required. Event Prevention Philosophies experience required. Knowledge of human error and event prevention required. Project Management experience required. Travel required.