The complex incorporates a world-class thoroughbred racing track, an 800 seat indoor restaurant, outdoor dining facilities, bars, concessions as well as an event space.
We are seeking a passionate F&B and Event Sales Professional to lead our Hospitality Operations.
The ideal candidate will be results focused, service oriented, have a positive disposition and a proven ability to lead, coach, and motivate a diverse team. The candidate should be experienced in managing high volume, quality F&B operations as well as in leading catering sales teams.
Key Responsibilities:
Supports the General Manager and Corporate EVP of F&B in the development and implementation of the strategic plan for the Hospitality operation consistent with the company’s objectives.
Provides leadership in the development and monitoring of hospitality operations, fiscal budgets, and marketing strategies to produce both short-term and long-term profitability.
Works closely with Finance to measure and maintain costs geared toward delivering the profitability goals set forth.
Provides human resources leadership to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes that encompass the company goals.
Develops and maintains effective communications between all operating departments.
Develops new and analyzes existing procedures and special promotions that will improve guest patronage under the guidelines of the company’s policies.
Ensure all dining facilities and staffs are in compliance with food handling and safety guidelines.
Responsible for overall guest satisfaction for all dining and banquet functions.
Able to create, promote, sell, and execute high quality catering functions.
Coordinates the development, interpretation and implementation of policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the event sales and food & beverage personnel.
Ensure adherence to Local 2850 contract and participate in local union grievance meetings.
Manages and supervises the following management jobs: Executive Chef, Turf Club Manager and Concessions Supervisor.
Job Qualifications:
Five (5) years of experience in high volume, high quality dining.
Hospitality or related degree preferred.
Strong analytical skills, experienced with POS Systems, Delphi, Excel and Word.
Expertise in budgeting, forecasting and capital expenditures.
Must have a strong working knowledge of Food & Beverage preparation and presentation.
Hotel or restaurant management and/or extensive management Food & Beverage experience in a major hotel/resort complex handling multi-unit food and beverage departments is preferred.
Superior guest service skills, a keen eye for detail and a can-do attitude.
Maintain flexible schedule to include working on weekends and holidays.
Union Experience.
Must have a professional appearance and demeanor.
Bilingual (Spanish/English) ability is a plus.
Additional Information:
At Golden Gate Fields, it is important to us that we support our employees with a substantial and meaningful package of benefits. We believe in supporting our employees with benefits to assist with work-life balance.
Benefits are offered based on position type and status. Benefits offered may include:
Medical, dental and vision plans
Life Insurance and /or Supplemental Life Insurance
Generous paid time off programs, including paid holidays
Retirement savings plan 401(k) with company contribution.
And more!
Salary: D.O.E
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