Vice President Operations

Management Opportunity Available

HHS Summary:

HHS is one of the largest privately owned support service providers in the United States. We were founded in 1975, and started out by providing one hospital in Texas with housekeeping services. Since then, our company has grown in every way possible. Today, we employ more than 16,000 people in more than 30 states, as well as internationally, and provide a wide range of services in the healthcare, resort, senior living, government, and aviation industries. As a growing company, we are always looking for dedicated and quality-driven people who are ready to grow alongside us. To learn more about who we are and the services we provide, visit hhs1.com.

Our People

HHS has achieved success by hiring world-class individuals. We are looking for professionals with exceptional customer service skills to manage day-to-day operations in partner businesses across the US & growing world locations (currently beginning in Canada, South America, & Japan).

HHS Hospitality Services:

The Vice President of Operations will oversee HHS Resorts & Hospitality Division services at multiple sites. This executive will be a high energy leader that can drive operational excellence supporting a rapidly growing Division. He/she will need to be a passionate innovator and builder, responsible for leading the overall operations of the multiple sites by maintaining cost and quality standards, maximizing profits, developing and retaining employees and exceeding customer expectations. This position works hand in hand with the other corporate operational support teams and regional resources to further drive the success of each individual unit.

This position:

• Supports the development and deployment of corporate initiatives to ensure the proper on-boarding & integration, certification and other required learning programs at all levels in the Hospitality Division.
• Responsible for evaluating performance of his/her direct reports and providing on-going feedback and professional development plans for future growth.
• Ensures that the unit complies at all times with all HHS Resorts & Hospitality Division policy and procedures, with all governmental laws and the specific clauses of the HHS contract.
• Constantly promotes and foster positive relationships between HHS Resorts & Hospitality Division and the Hotel administration or management teams.

The Vice President of Operations will report will report directly to the President and dotted line to the Vice President of Learning & Talent Development.

Desired Qualifications

• Min 7-year experience as a Director of Housekeeping, General Manager of small limited service or full-service branded hotel.
• College Degree Preferred but extensive industry experience is accepted substitute.
• Ability to read/interpret P&L reports and create annual budget as required
• Demonstrated ability to read/understand/create action items surrounding monthly financials required
• Extensive leadership skills and demonstrated success in managing a department/hotel is highly desired
• Able to analyze the daily operations of the business units to determine more productive and cost-effective ways of providing services at the contracted and established quality levels
• Demonstrated knowledge of financial results of the business units, prepares supporting commentaries and submits the necessary reports to the President of the Hospitality Division
• High level of communication skills across varied levels of employees a plus.
• Sales/Revenue Management experience is highly desired
• Reviews Director’s performance at least twice a year
• Knowledge of labor hours, manpower reports and controls, quality standards, productivity and overall legal issues pertaining the different sites
• Able to multi-task and manage the direct reports and sites remotely
• Demonstrate excellent verbal and written communication skills and the ability to collaborate effectively at all levels (corporate, customers, team members)
• Able to travel 80% of the time (both air and ground)
• Must be willing to adhere to HHS Resorts & Hospitality Division grooming standards and ensure full compliance at all times from the team members
• Must have exceptional organizational, managerial and coaching skills
• Able to foster a very professional, fun and engaging work environment as well as highly efficient operations

Benefits and Compensation

Our company is a great place to work; we offer paid vacations, paid sick days, full benefits, exceptional compensation packages, and the opportunity for advancement. Increasing compensation and advancing your career will only be limited by your performance. All compensation packages are negotiable. Regardless of your starting point with HHS, our history has proven that most salaried team members can double their base compensation within 5 years of their start date.

The Essential Functions Test (EFT)

• At HHS, we know that people drive our success. We need team members with a positive attitude who are committed to teamwork, compassionate patient care, and top-notch quality service. What’s more, we need team members who can perform the essential physical functions of the job.
• To make sure our team members can in fact perform those functions specifically related to their job duties with HHS, they must PASS 100% of the HHS Essential Functions Test (EFT). During the EFT, individuals will be expected to perform a series of controlled lifts and movements that replicate the tasks performed as part of their employment.
• The EFT helps HHS determine whether potential team members have the physical abilities required to perform their job.

HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity.

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Behaviors

Preferred

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Leader: Inspires teammates to follow them
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Financial: Inspired to perform well by monetary reimbursement
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization