Regional Director – Restaurants West

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dĂŠcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands “anytime, anywhere, and on any device.” Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

A Regional Director of Restaurants is a leader of the organization – responsible for being an integral driver of Restaurant excellence, promoting total customer satisfaction and a high level of employee morale by overseeing all restaurant initiatives of the region with the bottom-line intent of business growth.

Restaurant Strategy & Administration

• Drives restaurant teams to define and execute on clear strategies and priorities to deliver consistently excellent restaurant experiences
• Drives efficient Restaurant collaborations with Store General Manager and Corporate Food Service
• Maintains regular contact with assigned stores to stay aware of concerns and address potential issues
• Provides oversight for Associate awareness of Health and Safety standards within the workplace
• Identifies opportunities / provides oversight for special events and promotions
• Drives teams to analyze inventory amounts, batch invoices, month-end forecasts, and preliminary profit and loss reports, all while aligning results with greater organizational strategy
• Analyzes market research and the benchmarking of restaurants to facilitate alignment with business strategy
• Oversees the restaurant functionality of regional stores (e.g., invoicing, budgeting, structure, etc.)

People Development

• Oversees enforcing of NMG policies and procedures by keeping organization up-to-date with evolving standards
• Oversees organization-wide partnering with Human Resources on matters relevant to Associates (e.g., training, payroll, benefits)
• Establishes organization-wide expectations on restaurant Associate behavior
• Defines senior leadership team responsibilities

Communications

• Communicates daily with key partners regarding business needs, such as scheduling, profit and loss reports, upcoming events, and other employee issues

• Acts as Restaurants liaison, sharing relevant news concerning restaurant to other organizational leads

Delivers difficult and / or complex messages across respective region

• Initiates and oversees cross-functional collaborations with key partners

• Exercises a high degree of confidentiality and discretion, determining

necessary levels of inclusion on sensitive business information