Housing Programs Manager

Salary: $86,278.40 – $104,977.60 annually

Type: Regular full time, full benefits

Application Deadline: January 24, 2020

Class Characteristics:

Manages all programs and activities of the assigned portfolio. The incumbent organizes and oversees day-today assigned projects and programs. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day activities and is responsible for providing professional-level support to the Department Head in a variety of areas. Successful performance of the work requires an extensive professional background as well as skill in coordinating divisional work with that of other departments, divisions, and outside agencies.

Examples of Essential Job Functions:

• Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned functions and programs. Develops and implements strategic plans and overall business objectives.
• Supervises and monitors the day-to-day/month-to-month effectiveness of assigned portfolio, including the property management company, operations and compliance with standard practices, programs, regulations, contracts and laws.
• Prepares, reviews, and presents staff reports; assembles various management and information updates; reports on assigned projects and programs to the HDP Board of Directors, Housing Commission and Housing Authority
• Manages all aspects of LIHTC portfolio, including evaluation of options, including re-syndications, debt refinancing, planning for future buy-outs and capital planning.
• Actively manages and participates in the annual budget process. Develops and plans for re-positioning opportunities. Reviews and assesses assets against pro forma expectations.
• Analyzes budget or operational variances and reports out on a regular, periodic basis (monthly/quarterly). Assists with a recovery plan for under-performing assets, as identified through the risk-rating process.
• Analyzes asset costs; design and implements cost reductions for operations. Manages asset insurance and real estate taxes.
• Manages process to submit annual compliance reporting to TCAC, CDLAC, HUD, CalFHA, SDHC, CCDC and other local and state agencies, investors and lenders. Monitors properties to assure compliance with all applicable affordable housing programs. Maintains reporting schedule to ensure timely submission of all required reporting. Oversees HAP contract renewals
• Identifies and mitigates operational and credit recapture risks from the inception of each investment throughout its 15-year compliance period
• Acts as owner’s representative with state/local agencies and regulators, investors, lenders, auditors, insurance companies, property management companies and other third parties.
• Facilitates approval processes with lenders and Finance Department, as needed, for capital work, reserve withdraws, financing and other items required under the property’s governing documents.
• Ensures the timely receipt and integrity of asset information collected and stored in SDHC database.
• Ensures properties meet compliance for affordability as required under all agreements or regulations.
• Conducts site visits to evaluate management, property marketability and market positioning, management plan, and physical condition of properties.
• Reviews long-term capital plans for the properties in the portfolio, suggesting adjustments if necessary. Manages reserve balances to meet long-term cash needs.
• Monitors major projects to ensure budget compliance.
• Assists with the creation of reports from SDHC database including written specifications and pre-production testing.
• Manages the overall property performance for the portfolio, with the goal of maximizing the value and operational efficiencies of the properties, ensuring programmatic compliance is achieved and the owner’s objectives are met.
• Collects, maintains and reports information on the financial and operational performance of the portfolio;
• Coordinates information flows to other parts of the SDHC;
• Manages asset insurance, ground leases, commercial leases and real estate taxes;
• Ensures the financial performance of the asset consistent with lender and investor objectives and project underwriting.
• Manages and oversees new real estate acquisitions in concert with the project management team
• Addresses and resolves problem situations;
• Identifies opportunities and manages SDHC decisions about disposition, expansion and recapitalization;
• Monitors all aspects of an LIHTC portfolio
• Develops and implements capital asset plans;
• Benchmark and set standards for housing delivery across the portfolio; conduct research and analysis to inform future development activity and SDHC policies;
• Collects (from various internal sources including Finance, Property Management and data systems), track and report on a broad range of performance data; develop standards and measurements as needs change; perform more analysis and provide more reports for policy and investment decisions;
• Reviews and works through issues with SDHC property management or other 3rd party management companies to arrive at final approved version of budgets and audit reviews;
• Works with property management to oversee and turnaround troubled properties; and
• Evaluates asset performance and determine best strategy for asset within portfolio.
• Prepares, reviews, and presents staff reports; assembles various management and information updates; reports on assigned projects and programs to the Housing Commission and Housing Authority

Qualifications:

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation.
• Principles and practices of budget development and contract administration.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Organization and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
• Principles and practices of comprehensive project and program development, implementation, and management.
• Principles, methods, and materials used in building construction.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Methods and techniques for the development of presentations, contract negotiations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work. § English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Commission in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Commission staff.

Ability to:

• Assist in developing and implementing goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
• Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures.
• Effectively administer a variety of programs and administrative activities.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Analyze, interpret, summarize, and present technical information and data in an effective manner.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the division and the Commission in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. § Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

A combination of formal training and hands-on experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in architecture, engineering, construction management, business administration, public administration or a closely related field, and five (5) years of experience in construction management, inspection, property management, and/or asset management including two (2) years of supervisory experience. In lieu of education, please respond to the supplemental question on this application.

Licenses and Certifications:

Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of a California Class B General Building Contractor License is desirable

Required