We are a fast-growing, established fast casual brand with a national presence in the fastest growing segment in the US. Being a General Manager with us is an incredible opportunity for someone looking to grow. To be a General Manager, youâll need to be a motivator and mentor, someone who can guide your team and develop talent. You should have experience leading a team, because youâll also be responsible for ensuring store-wide customer satisfaction and measuring the financial performance of your location. But most of all, youâll be inspiring a team of great people committed to creating a welcoming environment.
Responsibilities
Business Requirements – Providing functional expertise and executing functional responsibilities:
- Uses all operational tools to plan for and achieve operational excellence in the store.
- Ensures adherence to applicable wage and hour laws for nonexempt associates and minors.
- Solicits customer feedback to understand customer needs and the needs of the local community.
- Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.
Leadership – Setting goals for the work group, developing organizational capability, and modeling how we work together:
- Develops the team to deliver legendary customer experiences in all stores.
- Manages with integrity, honesty and knowledge that promote the culture, and the values of our company.
- Plans, identifies, communicates and delegates key responsibilities and practices to the team to ensure smooth flow of operations within the store.
- Manages through unusual events to keep store operating to standard.
- Reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching to the team to take action and achieve operational goals.
- Drives the implementation of company programs by motivating and supporting the team to develop and implement action plans that meet operational and organizational objectives.
Planning and Execution – Developing strategic and operational plans for the work group, managing execution, and measuring results:
- Monitors and manages staffing levels.
- Communicates clearly, concisely and accurately in order to ensure effective operations at the store level.
- Responsibility over a P&L, inventory management, other budget or sales targets.
- Responsibility for managing labor costs (e.g., scheduling hours, controlling overtime, etc.)
Requirements
Summary of Experience Needed
- General Manager or equivalent level position (1 year)
- Retail management experience (1 year)
- Experience analyzing financial reports
- Experience in a complex, fast-paced environment
- Retail management experience (1 year)
Required Knowledge, Skills and Abilities
- Ability to manage the overall operations independently
- Knowledge of retail or restaurant industry operations
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Team-building skills
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to build relationships
- Supervisory skills
- Ability to handle confidential and sensitive information
Job Type: Full-time
Salary: $50,000.00 to $65,000.00 /year
Experience:
- relevant: 2 years (Preferred)
- Management: 1 year (Preferred)
- restaurant management: 2 years (Required)
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