District Manager

Company: Urbn Leaf
Location: San Diego, CA 92110

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Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire a Retail District Manager!

Position Summary:

The Retail District Manager ensures that the retail stores in California run smoothly and meet established sales goals. This person must continuously communicate with managers at their stores and corporate office, such as on strategies to drive sales, new products and inventory needs. The Retail District Manager may directly train store managers in their district on sales strategies, brand standards and product knowledge. Additionally, this person may partner with the talent acquisition team to staff, interview, and hire store managers and/or assistant store managers. The Retail District Manager must travel regularly to visit retail stores in their district, as well as travel to their corporate office. They must ensure that their retail stores provide customer satisfaction and product quality, as well as manage their district’s budget and financial performance. They must be able to analyze financial reports given to them by store managers, manage the safety and security of retail stores, and participate in conference calls with store managers and their corporate office on a regular basis.

Duties and Responsibilities:

Responsibilities include, but are not limited to:

  • Interview, hire, and train all opening staff for new locations.
  • Ensure facility is equipped with all necessary products, daily supplies and fixtures.
  • Ensure facility is up to Urbn Leaf aesthetic standards once all supplies have been received.
  • Ensure all staff are clear on their job descriptions.
  • Ensure all staff are trained properly on all company processes.
  • Develop and maintain any SOP’s necessary for operations of a new location.
  • Work closely with management team to create checklists and modify SOP’s based on location needs.
  • Oversee the development of corporate trainers training, documents, and protocols.
  • Check-in with already open locations to ensure quality and consistency of Urbn Leaf brand is being maintained.
  • Execute and communicate all company changes from executive team.
  • Work closely with Marketing team to ensure appropriate marketing for specific locations.
  • Create, implement, and test all new staff on job knowledge and company standards.
  • Monitor sales and operations at retail stores within a region to ensure sales targets are met.
  • Hire, train, and supervise store managers in the region.
  • Manage store inventory, adjusting inventory at each store depending on market trends and sales performance.
  • Maintain and track store sales and turnover across all stores in order to ensure any issues are addressed.
  • Check-in, retrain, and address any issues for any stores falling below projected standards.
  • Manage deployment team members, including but not limited to; approve time-off requests, handle disciplinary actions, employee development, and maintain scheduling for all members of Deployment Team.
  • The DTM will act as interim GM at new location until a new GM has been identified, trained and capable of overseeing the new location.

Qualifications:

  • At least 3 years management experience in high volume establishments with extensive knowledge in the cannabis industry
  • Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.
  • Must be comfortable learning new skills
  • Must have a hands-on, proactive management style

Skills and Attitudes:

Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.

Must have ability to:

  • Perform all job functions with attention to detail, speed and accuracy
  • Prioritize and organize
  • Be a clear thinker, remain calm, and resolve problems using good judgment
  • Lead by example and ensure that your team executes the game plan laid out for them
  • Understand guest service needs
  • Must have strong communication and leadership skills
  • Work cohesively as a team with co-workers
  • Direct staff performance and follow up with corrective action as needed

Education:

Must have one or more of the following:

  • Bachelor’s degree (B.A.) from a four-year college or university
  • Four years’ relevant experience and/or training
  • Equivalent combination of education and experience

Certificates, Licenses, and Registrations:

  • Valid California Driver’s License

Physical Requirements:

  • Must be able to stand/walk for up to 6 hours at a time
  • Must be able to sit for up to 8 hours at a time
  • Must be able to lift at least 50 pounds safely and properly
  • Ability to work in a stressful, fast-paced environment
  • Must be able to work days, nights, holidays and weekends
  • Ensure that Inventory Controller is notified of all returns so this may be communicated to the vendor and product replaced or credit given
  • Must have the ability to travel. This position requires up to 70% travel

Job Type: Full-time

Experience:

  • Retail Management: 3 years (Preferred)
  • Multi-Unit Management: 3 years (Preferred)
  • Professional Cannabis: 3 years (Preferred)

Education:

  • Bachelor’s (Preferred)

Location:

  • San Diego, CA (Required)

Work authorization:

  • United States (Required)

Shifts:

  • Morning (Preferred)
  • Mid-Day (Preferred)
  • Evening (Preferred)

Required travel:

  • 75% (Required)

Working Days:

  • Monday (Preferred)
  • Tuesday (Preferred)
  • Wednesday (Preferred)
  • Thursday (Preferred)
  • Friday (Preferred)
  • Saturday (Preferred)
  • Sunday (Preferred)