Director of Program Management

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Company: Maidbot
Location: Austin, TX 78744

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ABOUT MAIDBOT

Maidbot is leading the way as a pioneer in revolutionizing commercial cleaning by leveraging the power of robotics and innovative automated solutions. This all starts with Rosie: an industrial housekeeping robot for commercial cleaning, which handles the dull, dirty, and dangerous tasks. With rising market demand and Maidbot’s first-mover status, we have partnered with several of the largest hospitality & commercial cleaning companies. Beginning in Austin, we’ve expanded into markets such as Houston, Dallas and Denver. After launching successful deployments with multiple hospitality companies where dozens of our robots work alongside hotel staff, we are developing new features and enhancing our current software, which ranges from a customer-facing web application to state-of-the-art electronics. In our Austin office you’ll find 3D printers, laser cutters, dogs, and an ever-growing army of robots.

ABOUT YOU

You are an experienced program manager with demonstrated history managing multi-disciplinary product development organizations within a global supply chain. You’re just as comfortable working with the C-suite on go-to-market planning as you are in sprint planning or bug triage. You enjoy working directly with business teams on product delivery and customer deployments. When the company sets out on a new, audacious project, you’re the first person to jump in and translate the “what” into “how” and “why.” You seek out opportunities to improve communication across teams and increase the overall creativity and velocity of the engineering organization. When it comes to motivating your teams, you work to understand individual teammates needs for communication, reporting, and recognition. You wouldn’t dare kick off a project without clear milestones and KPIs. Finishing projects on time and within budget is your M.O.

RESPONSIBILITIES

  • Product development process development and management across software and hardware engineering teams

  • Product development timeline development and milestone tracking

  • Project management of new customer deployments including product validation, delivery, and pilot periods

  • Integration across business, software, hardware, and deployment teams

  • Roadmap development and backlog generation

  • Communicating goals, milestones, and status to leadership and broader organization

  • Development of product specifications alongside technical leads and customer-facing teammates

  • Engineering work prioritization

  • Resource planning and allocation

  • Dependency mapping and tracking

  • Facilitation of key project meetings and check-ins including Project Kickoffs, Specification Development, Scrum, Sprint Planning, Backlog Grooming, Retrospectives, and more

  • Daily project management of software and hardware teams

  • Velocity tracking and reporting

  • Triage and prioritization of customer issues

QUALIFICATIONS

  • B.S. or M.S. in Electrical & Computer Engineering, Computer Science, Robotics, or other related field

  • 8+ years of relevant experience, with a minimum of 3 years successfully leading product development organizations

  • Relentless customer focus

  • Ability to design processes and implement change across a globally distributed supply chain

  • Exceptional critical thinking, and problem-solving skills; strong judgement, able to “see the forest through the trees”

  • Creative and able to translate a concept into reality

  • Extensive knowledge on the use of project management methodologies and tools, resource management practices, and change management techniques

  • Excellent attention to detail and the ability to deliver results in a very fast-paced and dynamic environment

  • Interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peersFacilitation skills with the ability to run large meetings, especially comfortable driving to decision and reinforcing accountability

  • Strong written and verbal communication skills

  • Resilience, poise and grace under pressure

  • Technically savvy; power user and evangelist for all internal control initiatives

WHAT NEXT?

If you feel that you’re a fit for this role, please apply online at http://maidbot.com/careers/.

Please note that only short-listed candidates will be contacted for an interview.

Maidbot is an Equal Employment Opportunity Employer. Maidbot will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.