Dining Room Manager- Multi Outlets

Company: Cypress Bayou Casino Hotel
Location: Charenton, LA 70523

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Responsible for ensuring maximum customer service and satisfaction, by orchestrating, through multiple restaurant service teams, high standards of service in alignment with the Mission and Objectives of the Company and in full accordance with all Operational Policies and Procedures, Gaming Regulations and Alcohol Beverage Control. Responsible for the overall supervision of staff and all areas of designated multiple dining outlets. Incumbent is responsible for budget, inventory, staffing requirements, P&L performance, and overall dining services.

Directly supervises designated outlet supervisory and service staff. Responsible for the overall direction, coordination and evaluation of the restaurants. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Associates degree in Hospitality Management preferred and two to four years relevant experience and/or training; or an equivalent combination of education and experience.

Job Type: Full-time

Experience:

  • Hospitality Management: 2 years (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Pay Frequency:

  • Bi weekly or Twice monthly

Schedule:

  • Monday to Friday
  • Weekends required
  • Holidays required