Supervisor/Project Manager

Description

Responsibilities:

1. Maintain the highest standards of customer service in a fast-paced, customer-focused environment

2. Manage eWMS, AMS and Logistics Invoice Generator for accuracy

3. Problem resolution regarding any eWMS and AMS discrepancies

4. Provide suggested routing for most cost effective and timely transportation and delivery requirements

5. Manage APP process to ensure accurate and timely billing, including providing monthly cost saving analysis to GE

6. Able to interpret the GE tariff and apply charges for services rendered

7. Author customer work instructions for selected accounts, and assist in providing SOP documentation for selected accounts

8. Provide resolution/corrective actions regarding problem shipments

9. Manage warehouse billing as it relates to GE ISL and other selected accounts

10. Develop the skill sets of project coordinators and perform annual appraisals

11. Assist the sales and implementation teams, or NCS Director as needed

12. Must be available via cell phone for any after hours questions / concerns

Qualifications:

Excellent interpersonal communication skills; Detail oriented; Working knowledge of office machines/equipment; Excellent telephone manner; Ability to handle multiple priorities; Good math and problem solving skills.

Job Type: Full-time

Experience:

• project management: 1 year (Preferred)

Education:

• Bachelor’s (Preferred)

License:

• Project Management Professional (PMP) (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off