Senior Scrum Master / Agile Program Manager

Seeking a qualified candidate to join one of our IT teams. You will be working across verticals to monitor and report on performance metrics using Jira, Confluence, Quip and Slack. This information will in turn help each team to self-correct continue to perform at the highest level. The role is also expected to provide insight and suggestions using the information gleaned from data analysis to search for ways to standardize, harmonize, and improve delivery and communication across all teams.

Responsibilities:

· Analyzes team’s self-reported data and identifies opportunities for agile coaching

· Generates time tracking reports for project reporting

· Supports the teams in meeting their weekly reporting goal using the reporting tool (answer questions, update template)

· Trains and on-boards new teams on the use of the weekly reporting tool

· Reviews the Metrics dashboard goals and data with new teams and team members

· Gathers weekly and monthly reporting data to update Metrics dashboard

· Reviews and presents dashboard findings and suggests improvements

· Updates the Metrics dashboard as it evolves to support the agile office goals

· Assists with ongoing Jira & Confluence needs for the teams as an Admin

· Creates automated tools (jira subscriptions, quip velocity worksheet) to help teams monitor their process and progress

· Coordinates SofS meetings, sets agenda, takes minutes, facilitates as needed

· Manages the Agile Office backlog and boards

· Provides updates and status as required

Additional duties include:

· Supporting the team’s Jira and Confluence needs in an administrative function

· Working directly with teams to gather data in support of organizational goals

· Working directly with teams to monitor and guide identified improvements

· Coordinating various team and process calendars

· General support of the projects and processes managed by the agile office

Qualifications required:

· Familiarity with Software life cycles and development frameworks (Agile, Lean, XP)

· Experience with the Atlassian toolset (Jira, Confluence)

· Extremely detail-oriented

· Ability to plan and manage their own time

· Must be solution curious and be able to propose improvement suggestions

· Able to perform repetitive status and reporting tasks for extended periods of time

· Consistent, reliable performance and the ability to follow established procedures and workflows

· Ability to stay motivated and focused

· Excellent written and verbal communication skills

· Previous data collection and analysis experience

· Ability to present to Director and above as needed

· Scrum Master Certification is desired, not required

Job Type: Contract

Contract Renewal:

• Likely