Director of DevOps

Are you a zealot for DevOps, velocity, and automation in an organization?

Are you fanatical about great customer experiences? Do you love digging into a customer’s pains, industry trends, market conditions, and more, all to evaluate the information, chew it up, and find within it the exact right answer about what a fast-growing and fast-developing engineering team should do next to step up infrastructure and development processes?

Join us as our Director of DevOps, and be instrumental in helping achieve our vision to change behavior and revolutionize payment in the gigantic and increasingly tech-savvy construction industry.

About Levelset

At Levelset, we’re all working to make complex things simple, and that’s because we believe simple things are more fair and empowering than complicated things. In construction, one of the globe’s biggest industries, the payment process is over-complex. We’re building an ecosystem around payment that connects builders, subcontractors, suppliers, developers, banks, and others in the exchange of payment. It solves a headache. It strives to make complicated things simple, to save everyday people time and stress. And ultimately, it shines a light on a very unjust and messy process, making it more fair and transparent for all.

We’re a high-growth technology startup with offices in New Orleans, Louisiana, and Cairo, Egypt, and we’re in the exciting construction technology category. We have San Francisco venture investors, like Brick & Mortar Ventures and Altos Ventures. We’re a rapidly growing team working on interesting and worthwhile problems, and we have a mountain of opportunity for you.

Are you ready?

Where you come in

The Director of DevOps at Levelset collaboratively leads a team of DevOps engineers to transition software from development to operations, plan and maintain operations infrastructure, support cloud operations and promote DevOps practices in the engineering teams. This role is accountable for the DevOps personnel’s performance within their teams, either directly or through one or more leads. Success in this role means performance, reliability, visibility, repeatability, and customer happiness.

Job Duties:

• Ultimately accountable for the maintenance of infrastructure availability, development, and reliability
• Ultimately accountable for maintaining and developing continuous integration / continuous delivery (CI/CD) processes
• Collaborate with the leadership team to prioritize and plan team objectives, strategy, and roadmap to align with the company priorities
• Manage the DevOps personnel’s performance and velocity in all teams either directly or through leads
• Strategically plan and lead the execution of DevOps work such that it’s aligned with company and development goals
• Maintain and develop SLAs and observability metrics
• Manage team hiring and attrition
• Enable teams to delivery deadline and maintain a delivery cadence
• Ensure consistent bookkeeping and documentation of development work
• Represent DevOps communication with other departments

Qualifications

• 8+ years of technical development and operations experience
• 2+ years of people management experience
• Experience in AWS stack and Jenkins is a huge plus
• Strong technical knowledge of software and cloud architecture and design
• Strong collaboration skills and ability to build rapport and form alliances
• Able to approach problems logically, research options, avoid biases and focus on meaningful data to draw the right conclusions
• Experience in managing a team’s performance and KPIs
• Excellent understanding of web-based software development, architecture, and compatibility requirements
• Able to identify weak areas on the team and create new job roles that fill those weaknesses
• Have the skills required to identify and acquire good talents for related technical roles
• Have the skills required to identify low performers and build improvement plans
• Communicate effectively and timely as needed through different media
• Broad experience in the common good and bad patterns and new strategies that may be used to get into new software development and operations support

What We Offer

We are passionate about software engineering, and building beautiful software products using advanced technologies and efficient development workflows. Our goal is to become the most attractive software employer in the area, through investing in our team’s skills and wellbeing and challenging everyone to build awesome software. Our office is in a quiet neighborhood surrounded by relaxing green scenery visible through our many windows. Below are highlights of standard company benefits:

• Full paid Health insurance. Dental / Vision group plan available.
• Flexible sick & personal leave policy
• Open vacation policy without a cap on the number of days-off. We do require employees to take a minimum of 7 days off in a row each year.
• Subsidized International Travel: We subsidize international travel airfare. Qualify for one subsidy every 14 months, with amount of subsidy determined by tenure (i.e. $450 in 1st year, $650 in second year, $750 in third year, $850 in fourth year, and so on).
• Cocktail Friday events every Friday, and other fun team events
• Equity, per company’s general stock grant plan

However, what we really offer is not all that, it’s the chance to be on a rocket-ship! To build software with the highest standards of silicon valley for quality, efficiency, and usability, and work with a team of outstanding players in an awesome working environment to make a real difference in good people’s lives!

Are you up for the challenge?

Read more about why being on a rocket ship is the best of your career options from Levelset’s CEO here.

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