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At Samaritas, we ask you to join us – to “Be The Rock That Starts The Ripple”. A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas! We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock!
Samaritas, one of the state’s largest faith-based nonprofits, has been sending ripples of positive change into Michigan communities since 1934. Prior to 2016, Samaritas operated as Lutheran Social Services of Michigan. Samaritas provides a continuum of care to all in need with approximately 70 different programs in 40 different locations in Michigan. We believe in diversity and inclusion, for the people we serve and the people we employ. Employing nearly 2,000 employees in opportunities ranging from direct service to management in Michigan’s Lower Peninsula, we hope that you will consider joining the Samaritas team and help work in making a difference in communities across Michigan.
We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.
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Job Summary
Provides overall leadership and administration of assigned center(s) operations, programs and services in coordination with the Child and Family Service Area and the objectives of the organization.
Duties and Responsibilities
- Maintain current knowledge of, and assure operations meet all regulatory and quality assurance standards including but not limited to Council of Accreditation (COA), state licensing and contract regulations governing the assigned programs, local ordinances, client rights, and organization policy and procedure.
- Develop, implement and monitor annual operating budget within organization fiscal guidelines. Control center operations to meet budgetary limits. Maintain financial records in accordance with organization and regulatory requirements.
- Develop, maintain and communicate written policies/procedures governing operations of the center.
- Assume primary responsibility for contractual/governmental relationships at the local level.
- Provide leadership to staff. Partner with Human Resources in staff attraction and retention efforts, including hiring, onboarding, training and development, coaching and counseling and performance management. Ensure delegation of responsibility, authority and accountability. Participate and/or lead meetings.
- Guide Program Managers, Supervisors and other key positions in program planning and development, analyzing trends, developing strategic plans.
- Collaborate with appropriate professional associations/groups, social agencies, and community councils, to meet service objectives, and to interpret the work of the division and represent the organization.
- Participate in the development of new programs/services consistent with the goals of the division and the mission of the organization.
- Maintain positive liaison with clients, families, and responsible parties.
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Job Qualifications
Education, Training, and Licensure/Certification
- Bachelor’s degree in Social Work or related degree required; Master’s degree in Social Work or related graduate degree preferred.
- Licensed Master Social Work (LMSW) and/or advance certification preferred.
Experience
- Seven years direct in-field experience with four years’ managerial/supervisory experience in social work administration.
Knowledge Skills and Abilities
- Advanced knowledge of program development, administration, and staff supervision.
- Must function independently, have flexibility, personal integrity and ability to work effectively with clients, family members, staff, superiors and agencies.
- Ability to apply principles of logical systems to solve a wide range of intellectual and practical problems. • Ability to work creatively with staff, residents and community.
- Advanced knowledge of social service administration/management.
- Excellent leadership skills. Ability to empower staff to work collaboratively to meet and exceed service and program outcomes. • Strong planning, organizing, and directing skills.
- Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
- Advanced ability to read, write and interpret/analyze legal technical, financial and legal documents.
- Excellent oral and written communication skills with ability to read, speak and write English language using prescribed format and conforming to all rules of punctuation, grammar and diction.
- Ability to communicate expectations clearly, and to effectively utilize a teamwork approach with staff at all levels.
- Ability to utilize principles and methods of effective and persuasive speaking.
- Ability to utilize various computer software programs. Working knowledge of Microsoft Office, Outlook, Word, and Excel.
Additional Work Requirements
- Participate in a system of 24 hour on-call availability for center employees or emergencies as needed.
- State wide travel required.
Physical and Mental Requirements
- Near and far visual acuity; performs tasks requiring good eye-hand coordination and hand and finger dexterity; ability to move freely about.
- Continual concentration with ability to effectively cope with stressful situations.
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