Sr. Project Manager (Digital)

ABOUT RAIN:

RAIN is a pioneer in voice and conversational AI. Our mission is to help brands innovate at the intersection of marketing and technology. We define voice strategies, design conversational experiences, and build voice technology software. Our team is equal parts creative, strategy, and engineering, with offices in New York, Seattle, and Nicaragua. We work with the world’s most ambitious brands across finance, consumer products, hospitality, healthcare, entertainment and more.

OVERVIEW:

We are searching for a talented Project Manager/Technical Producer who is driven, enthusiastic and a proactive problem solver. You will serve as the glue at the center of cross-functional teams including account management, creative, strategy, and tech to produce amazing digital products and campaigns. Our ideal candidate will contribute to a positive and collaborative working environment to build and enhance working relationships with clients, external partners, and within the company. To succeed, you will need to be a creative advocate, have a passion for technology, be comfortable with ambiguity, manage complexity and multiple work streams with ease, and exude excellent communication skills. Backed by your emotional intelligence, extensive experience across a variety of project types, and in-depth knowledge of project management best practices, you know how to run projects smoothly.

RESPONSIBILITIES:

We are looking for individuals who are skilled in the full spectrum of digital project management and will:

• Create various documentation for planning and scoping projects, including comprehensive Statements of Work and Change Orders, detailed budget estimations, and complex timelines
• Manage project requirements and delivery.
• Write user stories, acceptance criteria and other technical documentation as required with the support of Technical Leads and User Experience team.
• Actively manage project health, including proactive planning as relates to resourcing, delivery timeline, and budgeting
• Source and coordinate the efforts of third-party vendors, as needed
• Perform weekly timesheet management, financial reviews, and reconciliations

QUALIFICATIONS:

• Bachelor’s degree
• 5-8 years of relevant experience
• Minimum 2 years of experience managing a variety of large-scale digital projects in a client-facing capacity at a fast-paced agency
• Confidence and ease with writing scopes of work, and creating and maintaining project plans
• Strong financial acumen and experience with budgeting and forecasting
• Ability to manage multiple projects concurrently
• Ability to facilitate communication amongst team members – internally and with the client – via team meetings, email, slack, etc.
• Strong knowledge of digital development in all its forms (design, UX, content, UI development, engineering and quality assurance)
• Ability to flex as situations change and problem solve creative solutions in real-time, communicating well with those around you and keeping the team and project on track
• Optimistic, energetic, and curious with a can-do attitude

Legal authorization to work in the U.S. is required. RAIN will not sponsor an individual for an employment visa now or in the future for this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.